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AutoNation Ford Katy - Service Center

Katy, TX

4.4
1,003 Reviews

1,003 Reviews of AutoNation Ford Katy - Service Center

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January 01, 2022

The service was excellent. The service advisor was very courteous and the job was very well done. More

by sanmac1504
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Thompson
December 31, 2021

ALL MY EXPECTATIONS WERE MET AND I WAS EXPLAINED THE PROCESS FOR HAVING SERVICE DONE. More

by HAPPY_CUST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MIKE OUIDA
December 31, 2021

Had to have my truck towed to the dealership. David Corvin took care of the service order, and was up front about the time frame for repairs. Called ma when they were finished. More

by lajitastx
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Corvin
December 29, 2021

Excellent and professional service! Mike was my Service Advisor and went above and beyond for me! More

by Brian Dowers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
December 28, 2021

Wish they would have told me my brakes needed replacing when i got my oil changed More

by Bigworm35808
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
December 28, 2021

Muy buen servicio lleve mi 2018 f150 para un chequeo del aire acondiciona y me lo arreglaron muy bien Gracias More

by Marioexpohouston2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Galvan
December 26, 2021

AutoNations was very thorough and efficient. They were helpful and quick to change my cars oil and check all other concerns.. More

by Kimmarken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando
December 25, 2021

Service advisor did a great job. Before taking in the vehicle for service he thoroughly inspected the vehicle. After service delivery, the service advisor again did a body inspection to make sure everyth More

by Kris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
December 24, 2021

They took great care of my Mustang. I would recommend them to anyone for service. I appreciate all they do! More

by Jammer1075
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom
December 23, 2021

No problems, randy did good job locating parts. The store is close to my house, even better.. More

by michael59edwards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy
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