AutoNation Ford Katy - Service Center

I had great service when I bought my car and great service when I brought it back to AutoNation-Katy for a recall. Friendly greeter escorted me to my assigned service advisor: Mark Schick. Mark took service when I brought it back to AutoNation-Katy for a recall. Friendly greeter escorted me to my assigned service advisor: Mark Schick. Mark took me through the entire process (my car needed a recall fix), even driving my car up to pick up when I returned for it. More

Excellent attitude and attention 👏 thanks for thinking about of the customers, the service is to fast about of the customers, the service is to fast More

My service advisor David Corbin is excellent. He always finds ways to be helpful. The service department is clean, prompted and is a blessing to deal with. finds ways to be helpful. The service department is clean, prompted and is a blessing to deal with. More

very kind welcome by Michael Ouida; coordinated service in a prompt way; good service center in a prompt way; good service center More

Michael Ouida is very helpful and knows everything, he is very kind and honest and understand his job,I would give him excellent customer service. very kind and honest and understand his job,I would give him excellent customer service. More

David remembered and helped me a lot. Reset mykey to admin key........ Service was done quick admin key........ Service was done quick More

I was in the rush trying to get oil change everyone seem busy but there really not, I guess they wasn’t trying to help but Mike got me. busy but there really not, I guess they wasn’t trying to help but Mike got me. More

It just cant be better, A+++ service, the advisor was very helpful, knowledgeable and showed care for my interaction very helpful, knowledgeable and showed care for my interaction More

Mike was very attentive and informational The wait for my truck wasn't too bad. AutoNation Ford Katy is great! my truck wasn't too bad. AutoNation Ford Katy is great! More

We have purchased numerous vehicles from this dealership until our last purchase.. We have always been pleased with our experiences there. While they could not beat the price for us this particular time, until our last purchase.. We have always been pleased with our experiences there. While they could not beat the price for us this particular time, we still remain loyal to Ford and continue to use this location's service department, where our service manager, Randall has always been friendly, knowledgeable and customer service oriented, which is why we keep coming back to this location and this service manager. This dealership will be our first stop the next time we are in the market for a vehicle. More