AutoNation Ford Katy - Service Center

David Pool went above and beyond my expectations. He provided quick diagnosis of the issue my truck was having, communicated timely and clearly, and had my truck back to me in no time. I would highly re provided quick diagnosis of the issue my truck was having, communicated timely and clearly, and had my truck back to me in no time. I would highly recommend David and AutoNation Ford Katy. More

Their service was friendly and efficient. I am a very satisfied customer and will continue to use the service department at Auto Nation. satisfied customer and will continue to use the service department at Auto Nation. More

i had a great first time experience with Mike in the Service department. Service department. More

Had a appt. then when I got there was told I had to wait I wasn’t on appt list I wasn’t on appt list More

Great service! Stayed in contact throughout the repair process and provided detailed and clear information on a timely basis. process and provided detailed and clear information on a timely basis. More

Gio was amazing, I was able to get me car in a few hours. I would definitely go back for service. I would definitely go back for service. More

I had an appointment at 11:30 but decided to show up a bit early. I was greeted immediately and was shown all the options I had. Mario was great bit early. I was greeted immediately and was shown all the options I had. Mario was great More

Mike is very friendly and helpful as well as knowledgable. knowledgable. More

Very pleasant and accommodating. Highly recommend Armando for all service work. for all service work. More

The reservation and check in process was excellent. The text system was convenient, but the actual “it’s done” notice was vague. The problem was addressed with no up-sell nonsense, and seems to be resolve text system was convenient, but the actual “it’s done” notice was vague. The problem was addressed with no up-sell nonsense, and seems to be resolved. The truck was washed and very clean, which was a nice surprise. Probably the best dealer repair experience I have had. I just wish the actual mechanic would have talked to me about the issue because I am curious about why this problem happened and if it will happen again. More