AutoNation Ford Lincoln Orange Park

lost my wheel lock last visit and now expect me to do all the leg work to get a new one will never bring me vehicle here again will take to the avenues store from now on. advisor was good until finding out the leg work to get a new one will never bring me vehicle here again will take to the avenues store from now on. advisor was good until finding out wheel lock was lost More

I am very happy with my car. Gil was great in helping me find a car I wanted and was very good in explaining all the features. I am happy with the service and the way I taken care of at the dealership. find a car I wanted and was very good in explaining all the features. I am happy with the service and the way I taken care of at the dealership. More

Couldn't explain why problem kept recurring, 3rd time brought it back., Each time a different excuse. Prfoblem still not fixed brought it back., Each time a different excuse. Prfoblem still not fixed More

This is my 3rd automobile I have bought from this Dealership. I return every time to Chris Dame and Gill! They are a super team. You will never be pressured to purchase a car. They help you find a ca Dealership. I return every time to Chris Dame and Gill! They are a super team. You will never be pressured to purchase a car. They help you find a car you will enjoy and love. I have never found a dealer that can beat their price. Service is Fantastic. I have two close friends that have purchased from this dealership and they continue to return when they are ready for a new car. If you want a great deal and great service this is the Dealership you need! More

Was very happy with my purchase from AutoNation Ford Orange Park, salesman was very helpful he went out of his way to make sure that everything went smooth. I would highly recommend this Dealership. Orange Park, salesman was very helpful he went out of his way to make sure that everything went smooth. I would highly recommend this Dealership. More

Service Department was fast and easy to get appointment, does good work, has very nice people waiting to help does good work, has very nice people waiting to help More

Do not use the subpar Service department, I had a coupon for a brake pads job and rotor service that wasn't honored and had to pay two and half times more. Then was told they didn't have the parts? The stan for a brake pads job and rotor service that wasn't honored and had to pay two and half times more. Then was told they didn't have the parts? The standards parts at a ford dealer for one of the most sold ford vehicles ever. The cherry on top was wen I was told that I needed a brake service that wasn't included on the already expensive brake and rotor job. For those who don't know the brake service is really easy when the rotors and pad are off. It's just bleeding the line and refilling the reservoir with a $3 bottle of brake fluid.They also stated I needed a fuel injector service as if my car was from the 80s. Those are only needed if your vehicle is idling rough. Basically, they don't honor coupons, don't have the parts for their own vehicles, they over charge for work, recommend unnecessary work, and the work they do is subpar. Horrible customer care, Mr Ford would be disappointed. More

Brought my 2018 F150 in because of a grinding noise in the left front wheel area. Once the mechanic identified the noise, he new exactly what it was. The noise was from the 4 wheel drive unit not seatin the left front wheel area. Once the mechanic identified the noise, he new exactly what it was. The noise was from the 4 wheel drive unit not seating properly in the hub. Fortunately, there was a Technical Service Bulletin regarding this very problem. Once the parts were received, it was only a day of installation. Due to the TSB , all parts and labor were free. Chris the service technician did an outstanding job of diagnosing and repairing the unit. Service writer Jigna Shah was great in coordinating the process. She kept me informed at each step. Got the truck back washed and cleaned too. Considering this could have been very costly for me. I'm thankful for Jigna and Chris researching the TBS. Excellent service all around. More

5 stars! I love this dealership and all their staff. Extremely helpful and made my trade in and buy so easy and as quick as it possibly can be. My salesperson, Joshua Bessent, was very helpful and relia Extremely helpful and made my trade in and buy so easy and as quick as it possibly can be. My salesperson, Joshua Bessent, was very helpful and reliable. He travelled to Tennessee to pick up my 2021 Ford Edge because it’s exactly what I wanted. He helped me through the whole process and is only a phone call away if I have any questions. I highly recommend this dealership! More

Nathan and team were great! They were extremely helpful with my trade and recent purchase! with my trade and recent purchase! More