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AutoNation Ford Lincoln Orange Park
Jacksonville, FL
1,582 Reviews
AutoNation Ford Orange Park is one of the largest Ford dealerships in northern Florida, and is here to cater to all of your automobile needs. Our showroom is located in southwest Jacksonville, near the corner of Blanding Blvd and Collins Rd. Featuring one of the largest inventories of new and used Ford cars, trucks, and SUVs around, AutoNation Ford Orange Park is the go-to place for all things Ford. Whether you're experiencing a Ford for the first time, or are a long-time Ford owner, our team at AutoNation Ford Orange Park looks forward to your visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,582 reviews
August 11, 2021
Made an appointment, twice...why??? Took 2 hours to get in the first appointment and just for an oil change. ...And they rotated my tires for some reason and now I have vibrations while driving. Made a fol in the first appointment and just for an oil change. ...And they rotated my tires for some reason and now I have vibrations while driving. Made a follow up appointment to resolve the vibration issue and they said at least a 2 hour wait when I arrived for my 2nd appointment. Now I have another appointment to drop off my truck for the vibration that they created. The service at this Dealership is out of control and embarrassing for Ford. I'd give it 0 stars. More
by NIBERTINC
Employees Worked With
UNKNOWN SEVICE ADVISOR
August 09, 2021
What can I say . I've been having my vehicle serviced at your dealership since we purchased it. You've been good to me and I will be good to you ..... your dealership since we purchased it. You've been good to me and I will be good to you ..... More
by humbug38
Employees Worked With
Issac
July 30, 2021
I've had my 2020 Explorer ST in the dealer several times for the same issues, and they tell me they are fixed but so far they haven't been. Vehicle goes back 8/9 for the last time before we go a different r for the same issues, and they tell me they are fixed but so far they haven't been. Vehicle goes back 8/9 for the last time before we go a different route. More
by Kim
Employees Worked With
Different rep every time
July 30, 2021
Gilbert and Marley were a real pleasure to work with. I had plenty of questions for Gilbert and he was able to answer all of them without hesitation. Marley was able to explain the financial end in simple had plenty of questions for Gilbert and he was able to answer all of them without hesitation. Marley was able to explain the financial end in simple terms that made the transaction painless. The facility was exceptionally clean and provided a very comfortable environment during this process. I have purchased at this dealership in the past and I have had very positive experiences with sales personnel and also with the service department. More
by Chuck
Employees Worked With
Gilbert Allen, Marley
July 30, 2021
John and Craig were friendly and made me feel very comfortable. Both went the extra mile to not only get my dream car,but to help me secure the loan I needed. Great guys at Auto Nation of Orange Park. comfortable. Both went the extra mile to not only get my dream car,but to help me secure the loan I needed. Great guys at Auto Nation of Orange Park. Go see them ! More
by Greg Griffin
Employees Worked With
Craig, John
July 29, 2021
Repeat customer. My experience was very good. Good follow up. Rob Busch was excellent. Trade in value was good. The building is tired, but the people and experience was good. follow up. Rob Busch was excellent. Trade in value was good. The building is tired, but the people and experience was good. More
by JohnHugghins
Employees Worked With
Rob Busch
July 29, 2021
Cheales was awesome. Excellent customer service..I will be recommending this dealership to others in my family and community. Thanks for making my experience so easy. be recommending this dealership to others in my family and community. Thanks for making my experience so easy. More
by Toni
Employees Worked With
Charles
July 27, 2021
I was greeted within moments of arrival. My service rep was thorough in his questions about what I wanted. Quickly responded to me as to what needed to be done and when my car would be available. Greeted m was thorough in his questions about what I wanted. Quickly responded to me as to what needed to be done and when my car would be available. Greeted me on my return to pick up the car and processed my payment quickly and I was on my way. I come from across town because of the service I receive from this dealership. More
by roger
Employees Worked With
Isaac
July 27, 2021
Left our F150 on Sat, 7/24/21, for 100,00 mile check up. Got run around from Lee and Jason with excuses. This service dept is a joke. Our truck wasn’t ready until We’d, 7/28/21. Way too long for this routin Got run around from Lee and Jason with excuses. This service dept is a joke. Our truck wasn’t ready until We’d, 7/28/21. Way too long for this routine maintenance. Never received calls back for updates.We will never come back. More
by Scott
Employees Worked With
Lee and Jason
