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AutoNation Ford Lincoln Orange Park
Jacksonville, FL
1,582 Reviews
AutoNation Ford Orange Park is one of the largest Ford dealerships in northern Florida, and is here to cater to all of your automobile needs. Our showroom is located in southwest Jacksonville, near the corner of Blanding Blvd and Collins Rd. Featuring one of the largest inventories of new and used Ford cars, trucks, and SUVs around, AutoNation Ford Orange Park is the go-to place for all things Ford. Whether you're experiencing a Ford for the first time, or are a long-time Ford owner, our team at AutoNation Ford Orange Park looks forward to your visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,582 reviews
July 27, 2021
40% markup on parts. I can get the same part from your parts department for less. If your tech walks over to get it you up charge. You are not customer centric. The system in place encourages service advi parts department for less. If your tech walks over to get it you up charge. You are not customer centric. The system in place encourages service advisors to find ways to increase the work done, wether it’s needed or not. No wonder your service advisors are quitting. If it wasn’t for Tom Summers I wouldn’t have come in this time. Now that he’s gone won’t be back. More
by Jim Echols
Employees Worked With
Tom Summers
July 27, 2021
Mr. Daryl Campbell reached out to me when I submitted on KBB, he was so helpful in the week leading up to me being able to come in, stayed in contact, sent videos of the car I was interested in, and sent nu KBB, he was so helpful in the week leading up to me being able to come in, stayed in contact, sent videos of the car I was interested in, and sent numbers for me to review. He was very nice and not at all pushy. He was with another customer when we arrived so we worked with Mr. Robert Haines who was also wonderful and helpful. There was no back and forth or haggling when it came to my trade in value or the new car, the process was the easiest and most pleasant I have ever had. The gentleman that did our financing was also great! I would definitely recommend to anyone looking to buy and/or trade in and I will definitely return for my next purchase. More
by Charlie.clift
Employees Worked With
Daryl Campbell, Robert Haines
July 26, 2021
Will not be bringing my truck back here again for repairs or services. When I first showed up no one came to greet me. I stood in the office with no one saying a word. The service person I was schedule or services. When I first showed up no one came to greet me. I stood in the office with no one saying a word. The service person I was scheduled to see wasn't even working that day. The service person I got wasn't paying attention to my issues. Couldn't find any of warranty information. I ask that my truck not be parked outside since my sunroof was leaking. I came back multiple times and it was parked outside with rain coming. I've had my truck there now three times for the same issues and they are still charging me for their bad work. They should have reached out to Ford for these known issues but that didn't happen either. My truck now has a musty smell and it was wet when iv picked it up. They didn't even clean it. I will never take another vehicle here again. More
by Northcakalaky
Employees Worked With
Leigh
July 25, 2021
Service was quick and professional. Everyone was polite and helpful. Work that was promised me on my vehicle was done and looks great. I recommend this dealership to anyone. and helpful. Work that was promised me on my vehicle was done and looks great. I recommend this dealership to anyone. More
by Patrick
Employees Worked With
Walt Sanders
July 23, 2021
No words can describe how horrible the service department is. I wouldn't recommend this dealership to my worst enemy. Training your staff to be truthful is key. is. I wouldn't recommend this dealership to my worst enemy. Training your staff to be truthful is key. More
by Never Again
Employees Worked With
Figure it out.
July 22, 2021
Nathan (salesperson) was always in communication with me on timing, pricing, trade in values, no pressure etc.... overall a VERY GOOD experience. Would be first dealer to check when I need another vehicle a on timing, pricing, trade in values, no pressure etc.... overall a VERY GOOD experience. Would be first dealer to check when I need another vehicle and I would recommend asking for Nathan . More
by C J
Employees Worked With
Nathan Goodroe
July 18, 2021
Already knew the car I wanted before I went to the dealership. Talked to Gil Allen on the phone and he was able to give me trade-in info and a quote over the phone. dealership. Talked to Gil Allen on the phone and he was able to give me trade-in info and a quote over the phone. More
by mmurph31
Employees Worked With
Gil Allen, John ? (for paper work)
July 17, 2021
The TEAM really seem to work well together! With one goal in mind, ME. I was very pleased with the whole process. Justin, was very helpful in helping me with my choice. in mind, ME. I was very pleased with the whole process. Justin, was very helpful in helping me with my choice. More
by grey ghost
Employees Worked With
Justin Johnson, and Christine Freeman
July 15, 2021
This is the 2nd New Vehicle that we have purchased from AutoNation Ford Lincoln, Orange Park. Our Son also purchased a 2 year old Vehicle from this Dealer. We all have been extremely pleased with the Sales AutoNation Ford Lincoln, Orange Park. Our Son also purchased a 2 year old Vehicle from this Dealer. We all have been extremely pleased with the Sales & Service Team. AutoNation Ford has consistently also come in with the best financial deals for us!! Even though I do appreciate all of the financial incentives, rebates, etc, I never give max ratings on price for surveys as matter of principle. All vehicles cost way too much these days. :) More
by wwjax57
Employees Worked With
Bradley Burnett, Gil Allen, Walt Sanders
