AutoNation Ford Lincoln Orange Park

Brad was new to this dealership, but had sold cars in the past. He was very helpful and could tell I was one to take my time on a new vehicle purchase. He took his time and explained everything about the var past. He was very helpful and could tell I was one to take my time on a new vehicle purchase. He took his time and explained everything about the various options availible and how they functioned. I was totally satisfied with Mike Shad dealership and would highly recommend them to all my friends and realatives! More

My wife had a horrible encounter with another car dealership in Jacksonville Florida while I was dpeloyed to Afghanistan. That dealer ship actually let her take delivery of the vehicle only to call h dealership in Jacksonville Florida while I was dpeloyed to Afghanistan. That dealer ship actually let her take delivery of the vehicle only to call her back 3 days later to tell her the loan wasent approved. The salesrep Steve Estes, both finance managers Mr. Ettiger and Justin of Mike Shad For Orange Park were a dream team to work with. They were knowledgeable, forthright, HONEST, accomodating and most of all they had OUR best intrest in mind. I am on the road alot serving my country I NEED folks like the aforementioned to protect my interest and my family while I protect thiers. That is what AMERICANS do so in closing I see them as ALL AMERICAN! More

I had been searching for a new car for almost a year. Really didn't want to do business with the "SHAD"! Rumors and a in person past experience. I didn't want to go accross town and the other Ford dealer Really didn't want to do business with the "SHAD"! Rumors and a in person past experience. I didn't want to go accross town and the other Ford dealer close was really......... nuf said about them guys. Back to Mike Shad they had this new "kid" to the dealership. They should call him "honest Abe", didn't try tricks or gimmicks just good old fashioned salesmanship. I've been in sales for near 40 years; had a good idea where this young man is going. If your looking for a car want trust and the best there is swainb@autonation.com is where to go. I got a fair deal on a 2011 Mercury Mariner; should have got a little better but that's my fault.No computer go in and ask for Mr.Swain. you'll be glad you did. More

This Dealership has a great Service Department. My Service Advisor, Colby Clarke,is very knowlegeable and helpful. Colby goes the extra mile for me and I appreciate his commitment to excellence. My re Service Advisor, Colby Clarke,is very knowlegeable and helpful. Colby goes the extra mile for me and I appreciate his commitment to excellence. My regular mechanic has now worked on four of my vehicles over the years.He is one of the finest I've known. More

Bill Norris goes above and beyond. He treats every client exceptional. He does what is best and is always very friendly and HONEST about what needs to be completed, the time it will take to complete client exceptional. He does what is best and is always very friendly and HONEST about what needs to be completed, the time it will take to complete and follows up to make sure the process was handled well. Will definately return to this location for future services. More

Bill is always very accomadating gets the work I need done and gets us in and out in a reasonable amount of time. The work is always done when quoted and ready for pick-up.Been having work done here for done and gets us in and out in a reasonable amount of time. The work is always done when quoted and ready for pick-up.Been having work done here for 9 years and am very happy with the whole team and friendliness, even when my team leader not there someone is there to take control. Both our vehicles have had no problem and we are told when certain things are due to belooked at or done, nopushing into having other things done unless needed. More

Bill is the most knowledgeable and friendly mechanic I have ever met, and I recommend him and the team at Shad Ford to anyone in the area and even those out of the area. His encyclopedic brain is incredi have ever met, and I recommend him and the team at Shad Ford to anyone in the area and even those out of the area. His encyclopedic brain is incredible to witness. Everybody should have a go-to like Bill, it makes car repair much less scary. More

I have been going to Mike Shad Ford for over 7years ... It is nice having the SAME PERSON and his team take care of you, you come in and you feel known. Bill Norris has been a model sales representative, i It is nice having the SAME PERSON and his team take care of you, you come in and you feel known. Bill Norris has been a model sales representative, it's always "not a problem" ; "we'll take care of it" ; "lets see what we can do" ... myself and car has always been taken care of with respect and that is why I keep coming back to Mike Shad Ford! More

Bill and his service department are a group of stand up guys/gals and i would refer anyone to them. Their service department is top notch and were able to answer all questions i had promptly and knowledgea guys/gals and i would refer anyone to them. Their service department is top notch and were able to answer all questions i had promptly and knowledgeably. I am very happy i have done business with Mike Shad Ford and will be returning for all my service needs. More

I would like to take the time to let you know how I would like to take the time to let you know how OUTSTANDING Bill Norris is. He is very friendly and always helpful I would recommend anyone to go s I would like to take the time to let you know how OUTSTANDING Bill Norris is. He is very friendly and always helpful I would recommend anyone to go see him he is always willing to answer any and all questions that I have. I think he goes above and beyond what is needed to be explained to me when it comes to the repairs he really wants to make sure I understand every step you dont find that quality very often in a service rep. More