AutoNation Ford Lincoln Orange Park

Matt, the service rep was great. He gave me an estimated time that I was very happy with, and the work was completed on time, in fact possibly a little earlier than expected! He w He gave me an estimated time that I was very happy with, and the work was completed on time, in fact possibly a little earlier than expected! He was very customer oriented More

Rion was awesome! !!! Great experience! We will definitely be a returning customer! They were very customer focused. !!! Great experience! We will definitely be a returning customer! They were very customer focused. More

I Bought my 2001 Expedition at this location. Had been having all my service done there for 18 years until the repairs for an older vehicle were just too expensive to have done there .I recently Had been having all my service done there for 18 years until the repairs for an older vehicle were just too expensive to have done there .I recently decided to go there for an oil change since they normally check and fill all fluids and do a multipoint inspection with an oil change .I told them it shook when I started it and asked for it to be checked with the oil change .I tried to get motorcraft 21 inch wiper blades from the parts department while I was waiting for my oil change. The man that waited on me repeatedly tried to sell me 20 inch of another brand not listening to me. So then tried to get my wiper blades from the service department . Same thing they actually put a different brand and 20 inch wiper blades on my truck. I had to demand that they remove them and put my old ones back on. At this point after telling 4 men what I wanted to be ignored and have them put whatever they wanted on my truck I was so angry I paid and left. They did not give me the recommended service page nor did they fill my fluids. I then went to the Avenues Ford location and got my wiper blades and recommended service sheet with no problem. I will never go to the Blanding Ford location or recommend it again. Apparently the men there didnt think I knew what wiper blades I had been buying and putting on MY TRUCK MYSELF for 20 YEARS!!!!!! Their loss because I love my truck and plan to keep it on the road for as long as I can which will require many more auto repairs that I will be getting somewhere else!!!!!! They do not deserve ANY stars but you have to give them at least one to submit your rating. More

I bought my vehicles there and they were fair. Their service is good but sometimes it takes long. I believe they are short of help in the service department. Their service is good but sometimes it takes long. I believe they are short of help in the service department. More

Customer service was great, was given an estimate waiting time and was done in a timely manner. time and was done in a timely manner. More

Marley and Paul was both fantastic in this I had bought a used car and the math did not make sense so I was within my day returning I called them and said this math is not making sense for roughly 14,000 m used car and the math did not make sense so I was within my day returning I called them and said this math is not making sense for roughly 14,000 more I could get a brand-new car instead of a three-year-old car .. I love my 2021 stang.. Thank you again Marley and Paul for being so understanding and helpful… More

Great customer service! Vehicle was ready when we were told it would be ready and service rep kept in touch with issues as they they were found. Would highly recommend For A Vehicle was ready when we were told it would be ready and service rep kept in touch with issues as they they were found. Would highly recommend For AutoNation!! More

I was greeted with a pleasant smile from a very nice attendant and she offered an affordable way to replace my windshield. My service advisor was just as pleasant. He gave me a estimated time for servi attendant and she offered an affordable way to replace my windshield. My service advisor was just as pleasant. He gave me a estimated time for service and I was surprised the job was completed 30 minutes ahead of time plus it was the cheapest oil change I’ve had in a while! Big Thumbs Up 1728 Shawn Thomas!! More

They are struggling with loaners and keeping workers but good customer service and communication. I have only delt with their service department so far. good customer service and communication. I have only delt with their service department so far. More

charged me for parts that I did not need told me they were bad when I installed them the day before were bad when I installed them the day before More