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AutoNation Ford Lincoln Orange Park
Jacksonville, FL
1,577 Reviews
AutoNation Ford Orange Park is one of the largest Ford dealerships in northern Florida, and is here to cater to all of your automobile needs. Our showroom is located in southwest Jacksonville, near the corner of Blanding Blvd and Collins Rd. Featuring one of the largest inventories of new and used Ford cars, trucks, and SUVs around, AutoNation Ford Orange Park is the go-to place for all things Ford. Whether you're experiencing a Ford for the first time, or are a long-time Ford owner, our team at AutoNation Ford Orange Park looks forward to your visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,577 reviews
January 03, 2022
Darryl has been my salesman for two purchases this year. He has been great to work with and has gone completely out of his way to make me happy. He has earned my repeat business. Only thing I can suggest i He has been great to work with and has gone completely out of his way to make me happy. He has earned my repeat business. Only thing I can suggest is the length of time it takes to complete the purchase, especially on a cash buy. More
by mslori28
Employees Worked With
Darryl Campbell
January 03, 2022
If it wasn’t for the service advisor, service tech and greeter at the front deck; I would give only one star. Service department was great however, the salespersons aren’t helpful at all. Because of their greeter at the front deck; I would give only one star. Service department was great however, the salespersons aren’t helpful at all. Because of their lack customer service, willingness to simply greet and inquiry when I was walking around the show room floor the dealership lost out on a potential buy and trade-in. More
by cjmoody0674
Employees Worked With
Service department
December 29, 2021
Dianna and Jigna were phenomenal to work with and I’d give the dealer 5 stars but for one critical failure - you cannot get the service shop on the phone. Period. Not even ford could. Dianna was responsi give the dealer 5 stars but for one critical failure - you cannot get the service shop on the phone. Period. Not even ford could. Dianna was responsive to texts so this is no knock on her at all. Just be prepared. I had major trans failure while towing my airstream from key west home to NJ, and limped in without any appointment Jigna was awesome on the intake and got us in and looked at by the trans tech within a few hours. They were great and let me keep the trailer there. Took three weeks for the rebuild and parts these guys got me full ford coverage for 5k worth of work. Jigna fell I’ll and dianna stepped in like a champ. Super friendly and responsive and got the job done right. Sean the service tech seems to have done great work 500 miles in but only time will tell. All in all great experience given the headache situation I had. But I will say it again per other commenters - the service phones ring off the hook and they just don’t answer them. When you’re 1500 miles away facing a huge repair and try to keep a bead on things, that’s super frustrating. Hats off to Dianna Jigna and Sean for a great job. More
by paulpjosephson
Employees Worked With
Dianna/Jigna
December 29, 2021
Great customer service!! Very knowledgeable representatives!! Found what I was looking for. Great quality and large selection of vehicles! representatives!! Found what I was looking for. Great quality and large selection of vehicles! More
by rodney_hammond
Employees Worked With
Sydney Thorp
