
AutoNation Ford Littleton
Littleton, CO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Great Experience purchasing a new 2016 Explorer Bob Messmore assisted me in purchasing a 2016 Explorer and was fantastic. He listened to my needs and helped me get exactly what I wanted. I would t Bob Messmore assisted me in purchasing a 2016 Explorer and was fantastic. He listened to my needs and helped me get exactly what I wanted. I would tell anyone to purchase from AutoNation and Bob, you will not be disappointed. More
Did not have a good experience with the finance manager I have traded in a lot of vehicles my entire life just like everyone else, but this is the firs time I have encountered the issue I had with AutoNatio I have traded in a lot of vehicles my entire life just like everyone else, but this is the firs time I have encountered the issue I had with AutoNation Ford Littleton CO in regards to paying off my trade. The issue was that approximately 3 weeks after I took possession of the new car, I received a bill in regards to the vehicle I traded in letting me know I still had a balance, the balance was very minimal $31.00, so I said to call AutoNation Ford Littleton CO. Long story short, I called the finance manager (Joe Staub) at AutoNation Littleton CO and his excuse was that the trade paid off when forwarded to him was good only for 4 days, so he put the blame on his sales rep (Bob Messmore) and I for not giving him more time. I called the financing company and they told me that when they offer a paid off it is normaly good for 14 days or more, and that they normally work things out with dealers if they need more time. That the finance manager (Joe Staub) was clearly not giving me the right information. So I called Joe again and he just continued blaming Bob and I for not giving him enough time. I wanted to put this issue to rest so I paid the bill that after a month of going back and forth with the dealer ended up being $32.67, not a lot but I didn't see how this was my responsibility. I guess this was my first and last visit to Autonation Littleton CO. Furthermore, I will make sure I speak about this every time I have the opportunity with family and friends. To be fair the sales rep Bob Messmore was excellent , it was the finance manager that screwed it up, didn't own up to it and put the blame on me and his sales rep. Very childish and not a good approach long term. More
Great Visit My visit to AutoNation was very positive. Kyle was very pleasant and knowledgable. He was very patient in answering all my questions. I really enjoy My visit to AutoNation was very positive. Kyle was very pleasant and knowledgable. He was very patient in answering all my questions. I really enjoyed working with Sana in the financing department. More
Tony, Max, and Paul are awesome! We came in just shopping around for leasing options on a 2015 Edge. Tony greeted us, Max explained all the features and guided us in the process, and We came in just shopping around for leasing options on a 2015 Edge. Tony greeted us, Max explained all the features and guided us in the process, and Paul helped us choose the best leasing option for our budget. All 3 get 5 stars! More
EXCELLENT EXPERIENCE!!!! CATA & TOMA DID SUCH A GREAT JOB!!! They were respectful, understanding, and overall amazing!!! Cata made sure that we understood each process along t CATA & TOMA DID SUCH A GREAT JOB!!! They were respectful, understanding, and overall amazing!!! Cata made sure that we understood each process along the way and was extremely patient. We leased our Truck for 3 years and in 3 years we will be sure to go back and do service with Cata once more!!! More
Great experience Our salesman, Bob Messmore was fantastic as was the finance guy, Toma. Wonderful experience,I bought Fiesta from Toma in 2012 and returned to upgrade Our salesman, Bob Messmore was fantastic as was the finance guy, Toma. Wonderful experience,I bought Fiesta from Toma in 2012 and returned to upgrade to an Escape. More
i have purchased over 25 vehicles from this dealership Honesty, Integrity, and Great Customer Service. Don't have to fight over a good price. It's nice when you walk into the dealership and they know you Honesty, Integrity, and Great Customer Service. Don't have to fight over a good price. It's nice when you walk into the dealership and they know you by name More
Beyond expectations Here we go... So my daughter ended up with a totaled vehicle after she almost had her 2012 Fiesta paid off. Fortunately she is ok and we keep tellin Here we go... So my daughter ended up with a totaled vehicle after she almost had her 2012 Fiesta paid off. Fortunately she is ok and we keep telling her "the car did its job by protecting you". Needless to say she was beyond upset with the situation and with the length of time it took the collision center and insurance companies to settle up with her. She did figure out eventually that her old car was being totaled and that she would need to start the arduous process of looking for another vehicle. Already being upset with the situation she found a previously enjoyed Ford Fiesta at AutoNation Ford that she wanted to go look at. She first called to verify the vehicle was there and to schedule a time to further inspect the vehicle. Antonio (Tony) Gashani answered her call and continued working with her/us for the entire process. Not only was Tony genuinely sympathetic to the situation but he was very determined to get my daughter into something both financially feasible and fun for her to own. She ended up picking another Ford Fiesta (because she enjoyed the previous one so much) but not the previously enjoyed model that she originally went to look at. Instead Tony was able to get her into a 2014 brand new Fiesta at a phenomenal discount that made it even more practical to own that her last car! But wait there's more... So now that she has the vehicle all picked out the finance director Nate Wallace and Tony were able to hang onto the new car for 2 weeks while my daughter was waiting for the insurance company to settle with her financially. So not only did they provide amazing customer service throughout the entire experience, they went above and beyond by getting her such an amazing deal and holding the vehicle for that long. Incredible... I am not an old man but I have been around to have purchased several vehicles from several different types of dealers and individuals. NEVER have I had such an incredible overall experience purchasing a vehicle. Tony: Thank you so much for all of your assistance. Not only were you knowledgeable but you also handled the situation beautifully. Because of you my daughter went from a horrible situation to a very positive situation where she is excited to have a newer, more affordable vehicle. I will always recommend you to anyone I know that is in need of a vehicle. Nate: Thank you so much for all of your assistance. You are the only person I have ever met in a finance position that has a sense of humor. What a difference that makes when the difficult decisions need to be made. I have to say I LOVE your can of unicorn meat on your desk, what a great conversation item. Because of you my daughter now has wonderful vehicle that she can afford moving forward with her life and I have peace of mind knowing that you got her an excellent extended warranty program to keep her investment functional heaven forbid anything ever goes wrong. Long story summary: Because of the incredible overall experience with the dealership and its staff we are now lifelong customers and I highly recommend them to anyone seeking not only a vehicle but a relaxing, refreshing experience. Keep it going! More
Bob Messmore- Wonderful Customer Service Bob was an extremely knowledgeable salesman. I had spent weeks looking at used car dealerships and decided to stop by Autonation Ford to see what use Bob was an extremely knowledgeable salesman. I had spent weeks looking at used car dealerships and decided to stop by Autonation Ford to see what used cars they had. I ended up walking out the door with a brand new car because of Bob. He was very patient and took the time to get to know me and to see what I wanted. After discussing numerous options with Bob, he was able to help me walk out the door with my dream car. If you go to Autonation Ford make sure to ask for Bob! More
Great customer service Recently bought a used 2008 Lincoln MKX. As anyone with kids know, taking them to buy a car is not an ideal situation but we came in tow with our almo Recently bought a used 2008 Lincoln MKX. As anyone with kids know, taking them to buy a car is not an ideal situation but we came in tow with our almost 3 year old and 6 month. Bob was awesome! Helped us so much not just with cars but keeping are antsy toddler busy. Printed him iron man pictures to color and even let him sit on one of the motorcycles- translation is best day ever if you're 3! Besides that, he helped us find the right car for us and helped me keep my eager husband in price control. When we took the car home we realized the AC was not working and called the dealership. We were met with absolutely the best care- they fixed the issue, gave me a loaner car for the interim, and a mechanic even held my baby for me while I transferred car seats which he would have done but had no idea how. Bottom line is we would definitely come back to them for our next car. More