AutoNation Ford Littleton

Simple new battery installation is now into two weeks, emails, 4 trips to dealer. Service Director arrogant, uninterested in my inconvenience amid threat I'll be charged again for diagnosing-fixing probl emails, 4 trips to dealer. Service Director arrogant, uninterested in my inconvenience amid threat I'll be charged again for diagnosing-fixing problem they created. Next Stop General Manager. Ask Google to call them: "Ok but they rate only two stars. Are you sure you want to call them?" More

Dealership great, friendly, communicative. We brought our car in for a regular oil change. The car needed the 30k maintenance and they fit the service in on same day. No need to reschedule and We brought our car in for a regular oil change. The car needed the 30k maintenance and they fit the service in on same day. No need to reschedule and come back on a different day. Very much appreciated. More

Service was great and they were very responsive. They identified a few issues with my truck and was able to get me rescheduled ASAP (thankfully it was still under warranty) They identified a few issues with my truck and was able to get me rescheduled ASAP (thankfully it was still under warranty) More

It’s nice and close to my house. I love how I’m treated when I walk in the door. Kyle was great to work with. I love how I’m treated when I walk in the door. Kyle was great to work with. More

Great response to my needs. Quick action and no over selling. Got the truck we wanted and the deal was quick and painless. Quick action and no over selling. Got the truck we wanted and the deal was quick and painless. More

Everything was great. The work was completed in the time I expected it would take. The work was completed in the time I expected it would take. More

The work was excellent and completed on time. No other problems or concerns at this time No other problems or concerns at this time More

They squeezed me in to begin with , kept me updated on the status and had it finished before it was promised. Every time I have used them it has been a great experience. I highly recommend them! the status and had it finished before it was promised. Every time I have used them it has been a great experience. I highly recommend them! More

Took 2 months to get appointment for recall, 3 trips to complete recall and 2 months to repair leather damage caused by technician. Charged for alignment caused by recall. Returned car the same day as c complete recall and 2 months to repair leather damage caused by technician. Charged for alignment caused by recall. Returned car the same day as car was out of alignment after "fix." Alignment was comped for the inconvenience. Service Rep, Travis Boling, was friendly and prompt with texts for check-in/check-out but slow to respond to numerous calls & emails. The Service Manager was terse and unapologetic when called out to see leather damage. The Service Rep who checked the car out 3 times (after 6:00pm) acted bothered and rushed - each time, he handed the keys over and pointed to the back door. Plastic seat covers, paper floor mat and tag number left in the car every single time. The last Service Rep while Travis was out was courteous and had a sense of urgency to get the leather repair scheduled. More

Everyone I worked with for my purchase was friendly, professional, easy-going and understanding. Took a bit of time due to some of the policies for Autonation, but what new car purchase doesn't take ti professional, easy-going and understanding. Took a bit of time due to some of the policies for Autonation, but what new car purchase doesn't take time! Happy with my new car! More