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AutoNation Ford Littleton
Littleton, CO
1,248 Reviews
For Denver area residents, there is no better place for Ford cars and SUVs than AutoNation Ford Littleton. Our state-of-the-art facility features one of the largest inventories of new and used Ford vehicles in the Denver area, stocking a wide selection of the latest new models. Our dealership also features an extensive inventory of other premium used cars and SUVs for sale. Whether you're upgrading to one of the latest new models, or getting behind the wheel of Ford for the first time, we look forward to your visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,248 reviews
May 05, 2022
I’ve been leasing my 2020 F150 for the last two yrs with the lease-end of 4/20/22. I recently relocated from MI to CO. After a discussion with my originating dealer in MI a couple of mos ago, I decided to p the lease-end of 4/20/22. I recently relocated from MI to CO. After a discussion with my originating dealer in MI a couple of mos ago, I decided to purchase my residual value for the first time. I was informed that I had to go through a dealership for that payoff process. Since I was staying temporarily in Highlands Ranch CO, I chose the closest dealer Autonation Ford Littleton, thinking it might be a Ford corporate store. I left a vm with the finance mgr to set an appt w no response. The next day I decided to just do a walk-in where the finance mgr set me up with a rep to assist with my request. I was told that they had to take my unit out of lease status & process paperwork into the dealers inventory, then to the finance dept. This process took over two hrs. Once I was provided a purchase contract, I questioned the “Delivery & Handling Fee” of $599.00. I was told this is a normal charge. My understanding was that all that would be due would be the residual value, taxes & title/licenses fee. I was requested to provide a certified check for the balance due. My frustration grew causing me to contact Dearborn. My finding was that dealers are provided $500 for each lease-end buyout outside of the customer purchase process, to cover “Delivery & Handling Fees” which was confirmed by your dealer finance department. I was also told that the dealers can charge additional charges. If I as a Ford employee/customer would have known this was a dealer required additional charge, I would have shopped dealers to process my lease-end payoff! There was no “Delivery” provided! What is your corporations Delivery & Handling Fees” process definition, to warrant this $599.00 customer charge & dealer cost? I understand paperwork processing on your computers but $599.00 worth, over two hrs later? This is not even close to a reasonable charge for your service! That being said, I’ve lodged a complaint with Ford Customer Service as well as Ford Credit Customer Service & was told they would get back with me after reviewing. I was hoping for a lot better customer service for a Ford employee! The public should be aware of this dealership practice with the Ford Credit lease-end dealer buyout process, if this is a valid practice! More
by cbunge9
Employees Worked With
Finance Dept.
May 04, 2022
Complete waste of time for 2018 F150 Lariat. Made an appt weeks in advance for non-functioning cruise control and interior signal. Was told the needed to keep it for 5 days or more just to diagn Made an appt weeks in advance for non-functioning cruise control and interior signal. Was told the needed to keep it for 5 days or more just to diagnose issues. Said they could try to replace bulbs. Little girl came out and said that didn’t fix it and proceeded to accuse me of putting after market LED lights on vehicle. Bought this truck brand new from THIS dealership has had NO mods made to since purchase. Complete incompetence. More
by jprowland
Employees Worked With
Blond girl
May 04, 2022
They did a great job ‼️They were very quick and professional. They answered all my questions and made me feel comfortable with all that was done to my truck👍 professional. They answered all my questions and made me feel comfortable with all that was done to my truck👍 More
by jmd1254
Employees Worked With
Don’t remember his name
May 03, 2022
Adam, Travis and the Auto Nation Ford service team provided me with a first class experience before, during and after my visit. I was greeted with sincere interest regarding issues that needed to be a provided me with a first class experience before, during and after my visit. I was greeted with sincere interest regarding issues that needed to be addressed. I received frequent updates during the repair period and my F-150 was beautifully detailed once repair work was completed. More
by suttongray3
Employees Worked With
Adam Solano, Travis
May 03, 2022
I purchased a Mustang Mach e from Autonation Ford and it was such a pleasant experience. I had to wait many months and when it arrived the service really started and I felt like I was treated like an extrem was such a pleasant experience. I had to wait many months and when it arrived the service really started and I felt like I was treated like an extremely valued customer. My sales rep Dan was fantastic through the entire process answering all of my questions and reassuring me through the long wait. I could not recommend this dealership more and will be sending all referrals their way! More
by ryankbrown
Employees Worked With
Dan Mcnamee, I can't recall finance but he was awesome too!
May 02, 2022
Thanks again for the professional way your company handled my buying experience. This has been a good purchasing experience for me and will certainly leave feedback on this. The staff was friendly and handled my buying experience. This has been a good purchasing experience for me and will certainly leave feedback on this. The staff was friendly and cordial and the vehicle was detailed and ready once the papers and financing was completed. They were even able to allow my son to pickup the tow hitch on my old truck several days after the purchase. More
by rpruitt76
Employees Worked With
Justin Nixon, Charlie Madnikoff
May 02, 2022
Fast and attentive. Kept me informed during the whole process. This was my first dealer visit since buying my Bronco. Like always, its a pleasure going to AutoNation Kept me informed during the whole process. This was my first dealer visit since buying my Bronco. Like always, its a pleasure going to AutoNation Ford. More
by agallettajr
Employees Worked With
Samantha Odenthal
April 29, 2022
Easy to work with. Don't overcharge as much as some other Ford dealerships. A little understaffed so paperwork took longer than expected. Don't overcharge as much as some other Ford dealerships. A little understaffed so paperwork took longer than expected. More
by gansfield
Employees Worked With
Quinn Joseph
