AutoNation Ford Littleton

Scheduled service for my Ranger. Friendly people to work with and comfortable waiting area with hot coffee. with and comfortable waiting area with hot coffee. More

Took my SUV on a a repair. Yeah, it took some time to get the job done due COVID related issues. They issued me a 2021 F150 as a loner, at not cost. They also threw in a free oil change for the wait. My SUX the job done due COVID related issues. They issued me a 2021 F150 as a loner, at not cost. They also threw in a free oil change for the wait. My SUX got fixed and free oil change. Works for me!!!! More

Took my 2018 Escape in for an oil change and tire rotation; all went well, the service was done in a timely manner with no complaints. Their waiting room is a good place to wait. Miranda, who waite rotation; all went well, the service was done in a timely manner with no complaints. Their waiting room is a good place to wait. Miranda, who waited on me was great, knowledgeable, and was able to answer the questions I had. It is a bit of a drive for me, but was a good experience overall! More

Staff super helpful, the place is clean and organized. We purchased a Bronco Sport with Katie and she made sure to give us a good price make us comfortable during the whole process. Justin is also super help purchased a Bronco Sport with Katie and she made sure to give us a good price make us comfortable during the whole process. Justin is also super helpful More

It's an interesting time to be buying a car, especially a special order. AutoNation Ford Littleton processed my order of a Mustang Mach-E GT Performance Edition in April and received the car in late Novembe special order. AutoNation Ford Littleton processed my order of a Mustang Mach-E GT Performance Edition in April and received the car in late November. The delivery process was really well done and no ADM, no strange fees, and very transparent. My sales person Dan McNamee was very helpful in navigating Ford's antique and opaque deal tracking and logistics information. I definitely would recommend working with him to anybody. More

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Very pleased with the staffing and work done - very friendly and efficient! will go back!! friendly and efficient! will go back!! More

I have a 2017 Ford Escape that needed a left front strut. I took it to Auto Nation Ford in Littleton, Colorado to have the strut replaced and of course when you replace a strut you must do an alignment. Th I took it to Auto Nation Ford in Littleton, Colorado to have the strut replaced and of course when you replace a strut you must do an alignment. The service rep or someone guessed that it would cost about $1300 for the strut and alignment. After about two weeks, which I thought was way too long, they called and said it was done. My wife dropped me off to pick up the car as she was headed south out of town. When I went in to pick up the car, I was told the bill was $1,683.01 almost 17 hundred dollars. I told the service rep that I was expecting about 13 hundred, and he was sorry. I then asked if I could have a 10% Black Friday discount, and he said no. So I paid the full amount. I got into the car and drove off and instantly noticed that the steering wheel was off center. I drove right back into the service bay and told my service rep about the problem. He called the mechanic over, and the mechanic said that I needed an alignment for $144. I said that they were to do an alignment with the strut and that I was not going to pay $144 for something that they were supposed to have already done. They took the car, and I waited for about two hours or so in the lounge area. When I was told the car was ready, I got in it and drove County Line Road to Santa Fe Drive to check it out. It was just fine, so I drove home. When I got home, I rolled up the driver's window only to discover that someone had written "xxxxxxx" on the window with a felt pen. I should have taken it right back to Auto Nation Ford or at least taken a picture of it, but I did neither. It would not come off with water. I had to get Windex. I rubbed and rubbed to get it off. I then left a voice mail about it with the service rep and then talked to some manager about how mad I was about the whole ordeal. He listened to me, and I informed him ​I would not be back again. Thank You...A More

They have had my F150 in the shop for almost 3 weeks. They continue to say they don’t have enough Techs to fix vehicles due to Covid. They don’t return phone calls and continue to make excuses. They just They continue to say they don’t have enough Techs to fix vehicles due to Covid. They don’t return phone calls and continue to make excuses. They just admitted that they are at least 5 weeks behind on service work. By the way my truck repair is not major. I also purchased the truck from them. Do not use them for vehicle repair work. More