AutoNation Ford Littleton

We had my car towed to ford castle rock and they were super mean. Would not even look at my car. The next day, we had it towed to Autonation and not the boy are their customer service skills great but t super mean. Would not even look at my car. The next day, we had it towed to Autonation and not the boy are their customer service skills great but they had my car fixed in a day. More

Everything about our experience was great! Kevin was awesome and got us the perfect truck! We're excited to work with them for routine maintenance on our F150! awesome and got us the perfect truck! We're excited to work with them for routine maintenance on our F150! More

Listening to my questions and concerns with respect and being great about sharing information has been very helpful. being great about sharing information has been very helpful. More

I have been quite pleased with service the last two times bringing in my vehicle. No delays and no problems with repairs. Was notified by phone before any work was done also. Steve Young bringing in my vehicle. No delays and no problems with repairs. Was notified by phone before any work was done also. Steve Young More

They do a lot better than Phil long FORD denver so far they’ve been honest and have not lied about repairs needed to my car like the other dealership has and they have correctly fixed or maintained my veh they’ve been honest and have not lied about repairs needed to my car like the other dealership has and they have correctly fixed or maintained my vehicle without lying about parts being unavailable Downfall is simple service don’t expect same day they are short and it’s common to wait a month before a simple oil change so plan ahead. Repair work it depends but they seem to be a little faster on those More

Very poor service center work -inexperienced tech can’t find electrical problem then charges to replace a perfectly good part that was not causing the problem. Had to bring it back. Second tech found elec find electrical problem then charges to replace a perfectly good part that was not causing the problem. Had to bring it back. Second tech found electrical problem. Management offers partial refund that does not include $40 in additional tax not to mention the inconvenience it caused me. More

Blake was a great person! Very helpful and knowledgeable. He still has been in touch. Pop He still has been in touch. Pop More

I have a 2019 F-150 with the large Eco boost engine. Having issues with the transmission making hard shifts. Was told by the service advisor that these 10 gear transmissions are like that and it will Having issues with the transmission making hard shifts. Was told by the service advisor that these 10 gear transmissions are like that and it will only get worse. Was told that at about 125,000 miles I would probably have to replace transmissions. My truck has only 25,000 on it now. It has had 3 recalls, one which they couldn't fix because the module they had to replace was ruining the transmissions. Not happy with this at all. More

I bought a 2017 SUV on Oct 25th that came with a comprehensive inspection. Within 10 minutes of leaving the dealership the tire sensor generated errors. Wishing two days the radio would. not turn of comprehensive inspection. Within 10 minutes of leaving the dealership the tire sensor generated errors. Wishing two days the radio would. not turn off and the phone pairing was working only some of the time. I took it to a local dealer and they said three tire sensor devices were broken and the tires were near the end of their life. I contacted auto nation many times rarely getting A call back. 4 days late I a rep calls to say I was lucky to get a car in this market they will fix what is wrong but will not re inspect the car. I told them things were missed and the tire wear was not documented so I am concerned other things could have been missed. They had no interest in my concern and did not even confirm a date for repair but said they would not be calling again. It seemed they are a volume business and do not back up their sales. The used car manager Dennis never called and was the one who refused to re inspect the car. I wrote the general manager Mr Smith and am waiting for a call. More