Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
AutoNation Ford Littleton
Littleton, CO
1,248 Reviews
For Denver area residents, there is no better place for Ford cars and SUVs than AutoNation Ford Littleton. Our state-of-the-art facility features one of the largest inventories of new and used Ford vehicles in the Denver area, stocking a wide selection of the latest new models. Our dealership also features an extensive inventory of other premium used cars and SUVs for sale. Whether you're upgrading to one of the latest new models, or getting behind the wheel of Ford for the first time, we look forward to your visit!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,248 reviews
August 06, 2021
Can never get thru on the phone. Took my Escape in for service. I had an appointment. They called late afternoon to say it needed plugs and points because the engine light was on. I asked for an estimate, service. I had an appointment. They called late afternoon to say it needed plugs and points because the engine light was on. I asked for an estimate, she said she would call me right back. I called and left Megan a message because I hadn’t heard back. She finally returned my call but all the techs were gone for the day. This was st 4:30 pm. All the shuttle drivers were gone for the day, so I had to pick my car up to get home. Dropped it off the following morning at 8:30. I had a funeral to go to, so friend picked me up at Courtesy Ford, I called at 4 pm and said I hope my car is done I’m on my way to pick it up. Got there around 4:20, they could not locate my keys, so I sat in the waiting room for over an hour. Only one girl working. Yet their hours say they are open till7 pm? Less than 80/90 miles later the engine light came on AGAIN! Obviously I paid for plugs and points and that was not the problem. Grrr. They got the light off, I was wanting another Ford product,. I own two other Fords. I understand the shortage of cars right now, because of Covid and the micro chips, BUT my experience the last four visits to Courtesy Ford have been a nightmare. Zero customer service!!! So I am looking for another model now. Makes me wonder if Ford really wants to sell cars. (Eventually the chip shortage etc. will be over). Why not take care of loyal Ford owners now to get their return business when things get up and moving again?! More
by Kathyworrell
Employees Worked With
Service department
August 03, 2021
Service dept has significantly reduced in quality - service aptmt made for specific items and only 1 performed. Yes staffing shortages are hurting many. But please sync up your scheduling service wit service aptmt made for specific items and only 1 performed. Yes staffing shortages are hurting many. But please sync up your scheduling service with your work availability. More
by bhorner831
Employees Worked With
Don’t remember
August 02, 2021
The oil change was quick, it was done while I waited, they had a television to watch and coffee while I waited. The service people were very nice. There were no problems or issues they had a television to watch and coffee while I waited. The service people were very nice. There were no problems or issues More
by PaulR
Employees Worked With
David Pohl, Karlie Diehl
August 02, 2021
His has been the worst deal I have ever done the manger has pull the moser shady type of sales deal I trusted the thing they told me , that the Vehicle was in perfect condition as I did not see it buying has pull the moser shady type of sales deal I trusted the thing they told me , that the Vehicle was in perfect condition as I did not see it buying from out of state When the truck was delivered my sister found the truck to sub - par condition Reaching out to this Ford dealer was nasty experience as the said you should read what you sign They did not think of California law But I not a Vindictive purchasing Dealing with my bad choice And would never recommend this dealer to anyone The Manager is not a professional He hides behind Gimmicks in peoples trust More
by Bkirkpatrick308
Employees Worked With
Kevin Laurie, Sana Frakes, Joe Staub, Kris Strub, Raymee Clampitt, Mahlon Whitehead
August 02, 2021
AutoNation in Littleton, CO has provided me the best experience I've ever had with a Car Dealership. Their employees have a great attitude which is to ask you what can they do to help YOU, and mean it. experience I've ever had with a Car Dealership. Their employees have a great attitude which is to ask you what can they do to help YOU, and mean it. Their time was used in helping me with what I wanted and how we might get it done. Not in pushing and selling. My hat is off to Kirk Tubbs, the Manager and Dan McNamee by direct contact. I now have the greatest truck I've ever owned a great Price. DRD More
by DRD
Employees Worked With
Kirk Tubbs, Dan McNamee
July 31, 2021
Tanya Smith was very helpful when we brought in our automobile for warranty service. We had been promised a loaner car and she made sure we received it. The warranty service was completed on time and automobile for warranty service. We had been promised a loaner car and she made sure we received it. The warranty service was completed on time and satisfactorily. More
by nmsjones
Employees Worked With
Tanya Smith
July 30, 2021
I have had trouble getting the cam phaser issue corrected. I started with a dealer in Fort Collins. The Ford Littleton service department has been great to work with. John Watt and Mandy have helpe corrected. I started with a dealer in Fort Collins. The Ford Littleton service department has been great to work with. John Watt and Mandy have helped to finally get the issue resolved. Ford has been very poor at communicating what the issue is, but Ford Littleton kept trying to get it fixed. Thanks to the service tech for doing a great job at diagnosi and fix. More
by bjnepe
Employees Worked With
John Watt, Mandy: Excellent
July 29, 2021
The Service Rep (Jesika) was nice and easy to work with. The only negative of this experience was the shuttle service.It was nice that they offer a shuttle service, but being the first one to sign up for a The only negative of this experience was the shuttle service.It was nice that they offer a shuttle service, but being the first one to sign up for a shuttle ride that day I waited 20 to 30 minutes and I thought that was reasonable, but then the shuttle driver came and got the guy that signed up after I did, and I mentioned to her at that time that I also needed a ride and she just szaid that she could only take one person at a time. I guess I wonder who made the decision that his time was more valuable than mine. More
by pilled53
Employees Worked With
Jesika Galbraith
