AutoNation Ford Marietta

Gary Baxter and the entire service department staff are always very professional and detail oriented. always very professional and detail oriented. More

My experience would have been 5 stars, my salesperson Greg was very helpful and I'm happy with the car I purchased. However, things started going badly at closing when I was told that I needed to clear Greg was very helpful and I'm happy with the car I purchased. However, things started going badly at closing when I was told that I needed to clear my record because they couldn't apply for the tag and title. They proceeded to close the deal and gave me a borrower's agreement instead of a temporary tag. The next morning I called and the trash office told me that my record was fine, and that I shouldn't have even been asked to make the phone call because I'm paying the dealership a fee to do so for me. I reached out to the salesman and the closing officer both who were off that day and said they passed it on to a manager. Later that day I called the dealership as I had not heard back. After leaving a message and waiting an hour I called back to learn that the issue was with the previous owner and the dealership sold me a car without a clean title. They assured me they would deal with it. A few days later I reached back out and was told the tag should come in the mail in a few days. Still nothing. I reach out again and am told it's being passed onto management. Finally j reached out and said I wound be returning the car as they had 30 days to get the title issue resolved and they have failed to do so. I was told the tag clerk and manager would resolve it. I still don't have a tag or any documentation that the process has been started. Don't buy a car from these people. More

Issue still persists with our vehicle. Upon return to dealership, the car cannot be even diagnosed until 3 days from the day of the service appointment. We’ll be finding another dealership Upon return to dealership, the car cannot be even diagnosed until 3 days from the day of the service appointment. We’ll be finding another dealership for service and our imminent new car purchase. More

Had great experience with this dealership. Fast service and very professional. Interaction was very friendly. Fast service and very professional. Interaction was very friendly. More

Don’t waste your time. They advertise cars that are not available and without their market adjustment markups. They wouldn’t even try to negotiate the markup and gave me an They advertise cars that are not available and without their market adjustment markups. They wouldn’t even try to negotiate the markup and gave me an irritable reply of how supply and demand works. Thanks, but no thanks. Many other dealerships out there who want to do business, this is not one of them. More

Great purchase experience. Vehicle was not on the lot when I saw it online. Salesman kept me informed of its progress to the dealership weekly. When vehicle arrived he made sur Vehicle was not on the lot when I saw it online. Salesman kept me informed of its progress to the dealership weekly. When vehicle arrived he made sure we were all set to come in and proceed with the purchase. Entire staff worked with us to ensure that we were totally satisfied. When I requested some additional equipment for the vehicle the salesman went above and beyond to locate the equipment and get me set up to have it installed. Manager sat down with us and made sure everything went well and that we were totally satisfied with the vehicle and the entire purchase process. More

Easy to make a service appointment and friendly staff. Service was completed in a timely manner. Service was completed in a timely manner. More

My experience was wonderful. Working with Greg was really pleasant he took the time to explain to me every scenario we went thru and worked real hard to get me what I wanted and Working with Greg was really pleasant he took the time to explain to me every scenario we went thru and worked real hard to get me what I wanted and I thank him for that. Auto Nation Ford you are the best and when I'm done paying for this one I'll be back. More

AutoNation Ford got me in at my appointment time. They were professional, courteous and attentive. They were professional, courteous and attentive. More