Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

AutoNation Ford Memphis

Memphis, TN

Overview
Reviews
Vehicles
4.5
494 Reviews
Call Dealership (877) 206-8714

2515 Mount Moriah Rd.

Memphis, TN

38115

Directions

By Type

Showing 494 reviews

March 14, 2023

The dealership is only as good as it’s employees. That makes this one exceptional! More

by Maverick23
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Derrick Sales and Kristen Moeschle
Report | Print
Mar 18, 2023 -

AutoNation Ford Memphis responded

Thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

Helpful
March 09, 2023

Car was pretty much ready when promised and the bill was a little lower than quoted. Good communication by service adviser More

by jsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Howell
Report | Print
Mar 12, 2023 -

AutoNation Ford Memphis responded

Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
March 08, 2023

I give a 1 star only because I cannot leave a 0 star review. The service writer never communicated anything with me unless I called her to find out a status. They had my vehicle for over 6 months. I More

by N. Roberts
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley
Report | Print
Mar 12, 2023 -

AutoNation Ford Memphis responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Memphis. We would like the opportunity to address your concerns. Please reach out to us directly at (901) 209-1259 when you have a chance. Thank you, and we look forward to hearing from you.

Mar 13, 2023 -

N. Roberts responded

No thanks. I have already talked to the service manager on multiple occasions and he wasn't much help either. That was the main reason I called Ford directly!

Helpful
March 07, 2023

Good communication, quick, kept in contact the whole time. Good work. Would use again and recommend More

by claytonwscott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Report | Print
Mar 10, 2023 -

AutoNation Ford Memphis responded

Hi, Thank you for taking the time to share your feedback with us. We appreciate your recommendation of AutoNation Ford Memphis and we hope to be of service again in the future.

Helpful
February 24, 2023

I have had to bring my car back several times for the same maintenance issue. I make an appointment, take off work only to be told the technician hasn’t made it to work and I needed to leave my car for 2 More

by Bad Service
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service tech
Report | Print
Feb 27, 2023 -

AutoNation Ford Memphis responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Memphis. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (901) 209-1259 -- we hope to hear from you soon.

Helpful
February 20, 2023

I have been coming to this Dealer for over 20 years! They have taken care of my Ford Expedition every since it was purchased brand new! More

by hholeyfield
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. Howell
Report | Print
Feb 23, 2023 -

AutoNation Ford Memphis responded

Hi, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
February 17, 2023

Great where knowledgeable and kept you up to date about what was going on with your car and if anything was wrong when it was there and they let you know and offered to fix it while there. More

by mrsvtbb25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Feb 22, 2023 -

AutoNation Ford Memphis responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
February 06, 2023

I bought a new Titan and I was so excited about my new purchase. I got a good deal on the truck and I’m glad I chose auto nation. More

by Johnff662
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kalen
Report | Print
Feb 09, 2023 -

AutoNation Ford Memphis responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
January 31, 2023

I was given first class service and will return again very soon as possible. Mr. Epps More

by Mr. Epps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tall lady with glasses
Report | Print
Feb 03, 2023 -

AutoNation Ford Memphis responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
January 27, 2023

I purchased a car on January 13 and something went wrong the next day so I took it back on that Monday and I haven’t got it back since More

by jwjohnson68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Terrell Jiles, Keaunte Harris, Abdul Bayakly
Report | Print
Feb 01, 2023 -

AutoNation Ford Memphis responded

Hi, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (901) 209-1259. We'd appreciate the chance to make your experience a positive one.

Helpful
1
...
10
11
12
...
50