AutoNation Ford Memphis

I give a 1 star only because I cannot leave a 0 star review. The service writer never communicated anything with me unless I called her to find out a status. They had my vehicle for over 6 months. I review. The service writer never communicated anything with me unless I called her to find out a status. They had my vehicle for over 6 months. I had to call Ford customer care just to get a warranty item covered for repairs. Completely ridiculous experience, and I hope no other customers have to endure similar treatment. More

Good communication, quick, kept in contact the whole time. Good work. Would use again and recommend time. Good work. Would use again and recommend More

I have had to bring my car back several times for the same maintenance issue. I make an appointment, take off work only to be told the technician hasn’t made it to work and I needed to leave my car for 2 same maintenance issue. I make an appointment, take off work only to be told the technician hasn’t made it to work and I needed to leave my car for 2 weeks! Horrible. I think the dealership and rental car companies have banned together to scam customers More

I have been coming to this Dealer for over 20 years! They have taken care of my Ford Expedition every since it was purchased brand new! They have taken care of my Ford Expedition every since it was purchased brand new! More

Great where knowledgeable and kept you up to date about what was going on with your car and if anything was wrong when it was there and they let you know and offered to fix it while there. what was going on with your car and if anything was wrong when it was there and they let you know and offered to fix it while there. More

I bought a new Titan and I was so excited about my new purchase. I got a good deal on the truck and I’m glad I chose auto nation. purchase. I got a good deal on the truck and I’m glad I chose auto nation. More

I was given first class service and will return again very soon as possible. Mr. Epps very soon as possible. Mr. Epps More

I purchased a car on January 13 and something went wrong the next day so I took it back on that Monday and I haven’t got it back since the next day so I took it back on that Monday and I haven’t got it back since More

These folks made me feel well taken care of on my first visit. I'll definitely be back! visit. I'll definitely be back! More

BEWARE! I purchased a 40k Dodge Challenger form AutoNation Ford Memphis. The staff was great until the deal was closed. The vehicle has bad breaks and the ex I purchased a 40k Dodge Challenger form AutoNation Ford Memphis. The staff was great until the deal was closed. The vehicle has bad breaks and the expect me to pay for the repair even though I repo5the issue within five days and purchased a 3k extended warranty. Omar was helpful, however, the Used Car Manager has failed to resolve the issue. I would not buy another vehicle from this company nor recommend them to a stranger. Very very disappointing experience. YOU'VE BEEN WARNED. More