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AutoNation Ford Memphis

Memphis, TN

4.5
489 Reviews

2515 Mount Moriah Rd.

Memphis, TN

38115

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Showing 489 reviews

October 21, 2023

Professional, honest, loyal, great teamwork, good chemistry, reliable, hardworking, clean, people skills, enjoyable, cool, good people More

by juan.couch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Oct 24, 2023 -

AutoNation Ford Memphis responded

Hi Juan, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 12, 2023

I had a wonderful experience with them And will keep returning For all my service needs More

by dustin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Oct 22, 2023 -

AutoNation Ford Memphis responded

Hi Dustin, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

October 10, 2023

Service writer was polite and informative. Got my vehicle back when promised. And no surprises on my bill More

by Saxonlittle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Howell
Oct 12, 2023 -

AutoNation Ford Memphis responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Memphis. Please don't hesitate to reach out if there's anything additional we can do for you.

October 09, 2023

The Mount Moriah Rd. AutoNation service department is awesome. They are customer service centered and always listen, are polite and direct. On my third visit to this lo More

by nowilkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't remember, VERY sorry
Oct 11, 2023 -

AutoNation Ford Memphis responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Memphis! Drive safe, and we'll see you on the road.

October 08, 2023

If you purchase a used vehicle from AutoNation Ford Memphis, it is critically important that you arrange an inspection by an independent mechanic prior to purchase. That way you can avoid the hidden de More

by useless.00-spittle
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Omar Mustapha
Oct 11, 2023 -

AutoNation Ford Memphis responded

Hi, we truly appreciate your honest feedback. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (901) 209-1259. We look forward to hearing from you.

October 08, 2023

Best service ever. Everyone was very nice and friendly. Best car buying experience ever. I would always recommend. More

by Jilanch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar,
Oct 11, 2023 -

AutoNation Ford Memphis responded

Hi Jilanch, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

October 06, 2023

We had a great experience with Dion. He was able to help resolve an issue that came up and made everything right. More

by TI Mngt
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Dion
Oct 08, 2023 -

AutoNation Ford Memphis responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 03, 2023

They alsome and they took care of my truck and I ain't have to wait that long they offer donuts and finish the job ok and we'll and they will be seeing me in the future More

by wattsmarquis317
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thom
Oct 04, 2023 -

AutoNation Ford Memphis responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 01, 2023

My last visit was so unprofessional I drop my truck off at 8:00am which was my appointment time to get a tire repaired they kelp my vehicle all day no one reached out to me to tell my they had repaired the More

by Norvell arnett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No one never gave me technician name
Oct 02, 2023 -

AutoNation Ford Memphis responded

Hi Norvell, we are deeply disappointed by your experience at AutoNation Ford Memphis. If you would be willing to give us another chance in the future, please reach out to our General Manager at (901) 209-1259. We would appreciate the chance to turn your experience around.

September 20, 2023

This was a recall which I had made an appointment when they called and canceled so I was glad to get the work done in a timely manner More

by tony
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Sep 24, 2023 -

AutoNation Ford Memphis responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!