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AutoNation Ford Memphis

Memphis, TN

4.5
492 Reviews

2515 Mount Moriah Rd.

Memphis, TN

38115

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Showing 492 reviews

May 04, 2023

I BROUGHT MY CAR TO AUTO NATION FOR MANY YEARS, I TRUST THEM AND KNOW WHEN I DRIVE AWAY, MY CAR IS FIXED AND READY FOR THE ROAD, I HAVE HAD A FORD AEROSTAR, AN ESCAPE, FOCUS, AND NOW A FUSION, ALL SERVICED More

by mizwiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ANDREW HOWELL, THE BEST, JOHN STROUD, SERVICE MANAGE WAS ALSO GREAT.
May 08, 2023 -

AutoNation Ford Memphis responded

Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Memphis. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

May 04, 2023

Great customer service and honesty. They were very quick about my oil change as well as checking my breaks. Again Jeff and the techs greeted me as a Ford member family and took care of More

by hrmnreg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Woodard and techs
May 08, 2023 -

AutoNation Ford Memphis responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

May 02, 2023

They have been great to work with. They were very communicative throughout the entire process. Great experience with Derrick and Kristen. More

by jamiewright.gtmba
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Derrick Sails; Kristen Moeschle
May 05, 2023 -

AutoNation Ford Memphis responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 24, 2023

Friendly and quick response to my problems over the last twelve years that I have owned my Edge. More

by mlag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Foster
Apr 27, 2023 -

AutoNation Ford Memphis responded

Hello Mlag, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

April 21, 2023

3rd vehicle purchased. . I will come back.. I will choose another salesman. Mine had poor communication and couldn’t conduct business on his own with asking someone else. D More

by 1128nate
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrell jones
Apr 28, 2023 -

AutoNation Ford Memphis responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

April 17, 2023

Excellent dealership, excellent personnel. All very courteous and respectful. No pressure tactics. Mr. Sails was friendly and knowledgeable and willing to help in any manner (which he did a More

by William Allen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Sails
Apr 27, 2023 -

AutoNation Ford Memphis responded

Hi William, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

April 15, 2023

Great Experience! ! I purchased a 2019 Equinox. Jervontae was very friendly and patient with me. Excellent customer service skills!!!! He was very knowledgeable and ans More

by adtribbdavis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jervontae
Apr 26, 2023 -

AutoNation Ford Memphis responded

Hi, thank you so much for your positive comments about AutoNation Ford Memphis! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

April 13, 2023

Great service and great people to work with they will make sure you get what you want at the best of there ability More

by Ianderson0294
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AutoNation mt Moriah
Apr 26, 2023 -

AutoNation Ford Memphis responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 06, 2023

They were clean and had good customer service and were nice. They were quick. Thanks More

by jenise.malone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot remember
Apr 21, 2023 -

AutoNation Ford Memphis responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 30, 2023

I love this dealership when it comes to their service. I was in and out in a timely fashion. More

by ravenhillard80
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name but he has dreads…
Apr 04, 2023 -

AutoNation Ford Memphis responded

Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Memphis. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

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