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AutoNation Ford Miami

Miami, FL

4.5
615 Reviews

16800 NW 57th Avenue

Miami, FL

33015

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Showing 615 reviews

April 02, 2024

Richard was the best salesman I’ve ever had and it started the day before when I reached out by text More

by CB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Dennery
Apr 05, 2024 -

AutoNation Ford Miami responded

Hi, thank you for your kind review; we are happy to pass along your comments to Richard here at AutoNation Ford Miami! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 30, 2024

Left my f350 here for differential work. I was told by Frandy, my adviser, that the vehicle would be ready in 3 weeks. 2 months later, the can’t do the differential in timely manner. Poor co More

by Vlady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frandy
Apr 02, 2024 -

AutoNation Ford Miami responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you are willing, please call our General Manager at (305) 707-0141 for further assistance and will use your comments to refine our efforts to ensure this issue does not happen again.

March 18, 2024

Excellent buying experience with Jorge Montealegre at this Ford dealership. Candidness, respect and trustworthy is what will make comeback to this dealership. I was always afraid of going inside a deal More

by luis aleman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Montealegre
Mar 21, 2024 -

AutoNation Ford Miami responded

Hi Luis, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

March 07, 2024

Trato excelente buen servicio y mucha profesionalidad no tuve ninguna queja y recomiendo a todos que si quieren un buen carro no dejen de visitar a autonationford More

by nelsonmora66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manuel
Mar 09, 2024 -

AutoNation Ford Miami responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Ford Miami and we hope to be of service again in the future.

February 27, 2024

Excellent service from Hector. I purchased a company vehicle remotely and was able to rely on him for everything including immediate registration of the vehicle. Look forward to More

by shelly.kulesza
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hector and Terry Thompson
Mar 03, 2024 -

AutoNation Ford Miami responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

February 15, 2024

We love the SUV it drives good and we like to thank you l and the server was good More

by Virgil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul
Feb 17, 2024 -

AutoNation Ford Miami responded

Hi Virgil, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

February 01, 2024

Hands down the best service I have had on my Ford F150 after taking it to other ford dealerships and leaving very upset. Bringing my truck for service at the Miami lakes location was by far the best servi More

by jamesoc8190
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emanuel
Feb 03, 2024 -

AutoNation Ford Miami responded

Hi, thank you so much for your positive comments about AutoNation Ford Miami! If you ever need help, just give us a call. Happy motoring!

February 01, 2024

Salesman was great. Demo and test drive. Sales manager dropped the price once but held the line on his last price. I’d go back except for the distance I need to travel. More

by howardgross
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Richard
Feb 04, 2024 -

AutoNation Ford Miami responded

Hi, thank you for taking the time to leave us feedback. Thank you so much again for your feedback! We hope you have a great day!

January 31, 2024

Jami was awesome! He worked hard getting us what we needed. They team were exceptional friendly & helpful. More

by Olajore
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jami
Feb 02, 2024 -

AutoNation Ford Miami responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Miami. We are always more than happy to assist you if anything else comes up. Take care!

January 10, 2024

The sale person was very unprofessional. He did not have any idea what cars were in stock. He made me waste my time. More

by oscar
Recommend Dealer
No
Employees Worked With
Jaime Cruz Montalvo.
Jan 12, 2024 -

AutoNation Ford Miami responded

Hi Oscar, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (305) 707-0141. We hope to hear from you.

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