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AutoNation Ford Miami

Miami Gardens, FL

4.6
692 Reviews
As one of the largest Ford dealerships in southern Florida, AutoNation Ford Miami can cater to all of your automobile needs. Our showroom is located in Miami, directly northeast of the Miami-Opa Locka Executive Airport. Featuring one of the largest inventories of new and used Ford cars, trucks, and SUVs around, AutoNation Ford Miami is the go-to place for all things Ford. Whether you're experiencing a Ford for the first time, or are a long-time Ford owner, our team at AutoNation Ford Miami looks forward to your visit!
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16800 NW 57th Avenue

Miami Gardens, FL

33015

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Showing 692 reviews

December 05, 2023

I was over charged for a oil change and I was told that I needed brake pads for my front brakes and I needed to replace my routers and it would cost me 2,500.00, I advised Chris the service guy that was to m More

by vikinginc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris
Dec 08, 2023 -

AutoNation Ford Miami responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Miami. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (305) 707-0141 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

December 01, 2023

Nice organization very good service a1 very satisfait the car was ready on time maybe earlier More

by Dufour Michel
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Christopher gonzalez
Dec 04, 2023 -

AutoNation Ford Miami responded

Hi Dufour, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 01, 2023

Very professional. They helped me to find the right car for me, base on my needs and explained in detail all the different payment options. More

by Leandro Cervetto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose
Dec 04, 2023 -

AutoNation Ford Miami responded

Hi, we are pleased to hear you had such a positive experience with us, Leandro! Feel free to stop by if you ever need any more help.

December 01, 2023

I was very impressed with the hole transaction of my new 2023 F150 Lariat. Carlos and Xavier have gone the extra mile to make the transaction happenned. Xavier specially was on top of everything and follow More

by boulosj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier and Carlos
Dec 04, 2023 -

AutoNation Ford Miami responded

Hi, thank you for your kind review; we are happy to pass along your comments to Carlos and Xavier here at AutoNation Ford Miami! We look forward to your next visit! Take care!

November 25, 2023

They take care about your car. Great service, take the time to find and resolve the issue with the car. More

by Luis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Martinez
Nov 25, 2023 -

Luis responded

They take care about your car. Great service, take the time to find and resolve the issue with the car.

Nov 28, 2023 -

AutoNation Ford Miami responded

Hi Luis, we really appreciate your feedback! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 24, 2023

Great service Love the way they took care of the the car was was a great extra More

by EMOLLINER
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Frandy. Great service
Nov 25, 2023 -

AutoNation Ford Miami responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 18, 2023

Unfortunately, this was a really bad experience. I took our church shuttle for it's 70k mile service. It was drop off October 25th at 11am. We got no call of status and we called several times to ob More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manny
Nov 21, 2023 -

AutoNation Ford Miami responded

Hi Greg, we regret your experience with us here, but are glad you brought this to our attention. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (305) 707-0141 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

November 15, 2023

Orlando M Rivas, my Service Advisor is excellent. The service he provides is professional and respectful. He explains everything in detail and he kept me updated on the status of my vehicle. I truly More

by Kearsone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Martinez Rivas
Nov 16, 2023 -

AutoNation Ford Miami responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk. Safe travels!

November 13, 2023

Personal amable ,confiable y muy buena atención al cliente ,satisfacieron mis necesidades referente a mi auto ,quedé muy satisfecha More

by lalitauribe07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reinier Gonzáles alfonso
Nov 16, 2023 -

AutoNation Ford Miami responded

Hola, nos fijamos altas expectativas, por lo que es gratificante saber que tuvo una excelente experiencia con nosotros. No dudes en llamarnos si alguna vez necesitas algo. ¡Esté seguro en el camino!

November 13, 2023

The delear is amazing everyone treats you amazing, and the service area really great people highly recommend getting your vehicle serviced here, the service manager Luis amazing person treats you like fam More

by Rudyznodal2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis, Eddy
Nov 16, 2023 -

AutoNation Ford Miami responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of AutoNation Ford Miami and we hope to be of service again in the future.

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