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AutoNation Ford Miami
Miami Gardens, FL
688 Reviews
As one of the largest Ford dealerships in southern Florida, AutoNation Ford Miami can cater to all of your automobile needs. Our showroom is located in Miami, directly northeast of the Miami-Opa Locka Executive Airport. Featuring one of the largest inventories of new and used Ford cars, trucks, and SUVs around, AutoNation Ford Miami is the go-to place for all things Ford. Whether you're experiencing a Ford for the first time, or are a long-time Ford owner, our team at AutoNation Ford Miami looks forward to your visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 688 reviews
June 19, 2023
I am dissatisfied with my experience. Upon bringing my car for the service, I was immediately offered additional filter changes for an extra fee without any inspection of my vehicle. I qu Upon bringing my car for the service, I was immediately offered additional filter changes for an extra fee without any inspection of my vehicle. I questioned this, as it seemed unnecessary. After they finally inspected my car, it turned out that only one filter needed to be changed. This raises concerns about whether they genuinely assess the need for parts or simply do it for extra profit. Furthermore, the wait time of approximately two hours is tolerable, but the absence of functional wifi has been an ongoing issue for the past year. This means that I cannot even utilize my time by doing some online work while waiting. I sought assistance from the receptionist and the service department, but no one was able to resolve the wifi problem. Shouldn't providing working wifi be a basic amenity for customers enduring hours of wait time for their cars to be serviced? More
by Kristine
Employees Worked With
I don’t remember
June 14, 2023
Made a appointment for a recall was greeted at service lane book in and sent to the waiting. At my appointment time I was called by my service writer Jaun Masa he took from there. Recall was complete in o lane book in and sent to the waiting. At my appointment time I was called by my service writer Jaun Masa he took from there. Recall was complete in one hour and twenty minutes great service! More
by dmsmech
Employees Worked With
Jaun Masa
June 12, 2023
This dealership lied to me about the cat I bought stating there was nothing wrong with the car. I called and emailed sale and finance staff about a temporary registration, they did not respond. They sent the there was nothing wrong with the car. I called and emailed sale and finance staff about a temporary registration, they did not respond. They sent the car (a Lexus car) to a window tint company to adjust the passenger window that was off track (I fixed the problem at West Kendall Lexus $1800.) I already spent over $5000 to fix all the problems the dealership said the car did not have. The cashier is the only professional at this place. Drew the finance guy did not want me to read the contract, just telling me to initial and sign where highlighted. I guess I look like a black dummy buying a Lexus antique. More
by bev
Employees Worked With
Carlos H. and Drew
June 10, 2023
AutoNation Ford service and parts department is one of the most professional I’ve ever dealt with. They are fast courteous and always willing to do what it takes to get me back on the road quickly. the most professional I’ve ever dealt with. They are fast courteous and always willing to do what it takes to get me back on the road quickly. More
by Luis Navas
Employees Worked With
Orlando (service dept)
