AutoNation Ford Miami

My service advisor was very polite and professional and attended to me quickly. My vehicle was ready in less than an hour. I’m definitely going to be bringing my vehicle back to this dealership and to Fran attended to me quickly. My vehicle was ready in less than an hour. I’m definitely going to be bringing my vehicle back to this dealership and to Frandy the service adviser. More

Had to have our Ford Transit repaired. JUAN went above and beyond with his customer service. Always contacting me with updates. Great job! Highly recommend!! JUAN went above and beyond with his customer service. Always contacting me with updates. Great job! Highly recommend!! More

Service advisor was trying to be very helpful. Service department messed up and didn't replace bolts when I picked up the vehicle parts were falling out as I opened the door. Also the interior of Service department messed up and didn't replace bolts when I picked up the vehicle parts were falling out as I opened the door. Also the interior of the vehicle was filthy with grease and dirt all over the place. I was not too happy that I bought a 2023 Ford Transit Coachman Beyond at a price of $225,000.00 and was so very disappointed. The Warranty work took a very long time. More

Everyone was very friendly and explained everything my car needed. I expected my car to be there most of the day but they had it ready pretty quick. car needed. I expected my car to be there most of the day but they had it ready pretty quick. More

Professional customer services from Reinier Gonzalez, he keeps me update with the process, explained to me for the recall I need to do keeps me update with the process, explained to me for the recall I need to do More

Found the truck I wanted after searching for weeks, came to pick it up and there were still active recalls. Their service department gave it a certified pre owned stamp but failed to address previous codes to pick it up and there were still active recalls. Their service department gave it a certified pre owned stamp but failed to address previous codes on the vehicle. 500+ miles later it throws a code that was previously happening, I took it to an ACTUAL ford dealership and the difference in diagnostics from the techs was huge(Miami lakes said everything was fine) my cord dealership immediately said that it shouldn’t be driven and took it in for full fuel injector and transmission tear down. I told them I didn’t want the truck because I didn’t just spend $47k for it to be in service for a week the week after I bought it and the sales manager pretty much said he doesn’t care because it’s over it’s 250 miles buy back limit. I should have gone to a REAL Ford dealership, this is an absolute nightmare and waste of time and I live 3 hours away! I’ll never buy a car from Autonation again. More

My car was ready on time, Reinier was very friendly and professional. Orlando is also very professional and experienced. professional. Orlando is also very professional and experienced. More

Drop car for service. They took care of everything, got a loaner in the mean while. Everything was fixed correctly. Advisor (Manny) was great. Kept me informed. They took care of everything, got a loaner in the mean while. Everything was fixed correctly. Advisor (Manny) was great. Kept me informed. More

This was the first time the dealership was very expedient And the service was excellent expedient And the service was excellent More

Great customer service every time. I see new construction going so definitely trying to make the customer service experience even more enjoyable. They were very kind, attentive and al I see new construction going so definitely trying to make the customer service experience even more enjoyable. They were very kind, attentive and always willing to help. thank you. More