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AutoNation Ford Miami

Miami, FL

4.5
622 Reviews

16800 NW 57th Avenue

Miami, FL

33015

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Showing 622 reviews

August 14, 2023

Orlando is very friendly and informative. It is a real pleasure to bring my vehicles to him for service. More

by adrianfgonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando
Aug 18, 2023 -

AutoNation Ford Miami responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 10, 2023

Very satisfied with customer service department and specially Orlando Martinez very professional Thank you. Great service done on my vehicle. More

by Fernando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Martinez
Aug 13, 2023 -

AutoNation Ford Miami responded

Hi Fernando, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Miami. If you ever need help, just give us a call. Happy motoring!

August 04, 2023

I am very impressed with the service provided at this AutoNation. Everyone involved in the buy was very professional. Shout out to Xavier, the salesman, for the excellent service he provided. Would defin More

by Ian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier
Aug 08, 2023 -

AutoNation Ford Miami responded

Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 03, 2023

I’m supposed to pick up the truck after paying , Saturday morning and they lost the key of the truck and i told them to call me and I pick the truck next business day there is no one call me for update More

by tony.sarrar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franky Hernandez
Aug 07, 2023 -

AutoNation Ford Miami responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow-up.

August 02, 2023

I have received excellent service at Autonation Ford Miami throughout the purchase process and continued maintenance of my truck. More

by mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy, Orlando, Juan, and Tommy have helped me greatly in my visits.
Aug 06, 2023 -

AutoNation Ford Miami responded

Hello, Thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 01, 2023

Good and excelent service,i thankfull for your atention every thing was very great. God Bless all of you. More

by marlonfuentes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bernardo
Aug 07, 2023 -

AutoNation Ford Miami responded

Hi, we appreciate your positive review about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 31, 2023

Excellent customer service, very reliable and also provided a rental until my truck was finished being serviced a couple of days later. More

by jenodom0612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frandy
Aug 04, 2023 -

AutoNation Ford Miami responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 31, 2023

Very satisfied with customer service department and the employees are very professional. Great service done on my vehicle today and always. More

by mayra_capote@bellsouth.net
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor Juan Mesa, Superb, reliable and very professional
Aug 07, 2023 -

AutoNation Ford Miami responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 28, 2023

Awesome experience don't need to say more 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 More

by joelopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Martinez
Jul 31, 2023 -

AutoNation Ford Miami responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 27, 2023

The personnel , attention and advisors are second to one. True professionals and knowledgeable. The dealer has a lot to be desired, poor condition, poor waiting area. Outdated service drive at the least More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Mesa
Jul 31, 2023 -

AutoNation Ford Miami responded

Hi Tony, we are deeply disappointed by your experience at AutoNation Ford Miami. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (305) 707-0141 to discuss what we can do to help.

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