AutoNation Ford Miami - Service Center
Miami Gardens, FL
421 Reviews of AutoNation Ford Miami - Service Center
The customer service is good, however FORD is not reliable when it comes down to getting services for recalls. they have you wait for pieces and service for safety hazards for months! I think it's a reliable when it comes down to getting services for recalls. they have you wait for pieces and service for safety hazards for months! I think it's a rip off of the company to get the pieces and sell them after people have waited for so long. people can wait days, weeks or months for recall to be serviced. unreliable, I would rather recommend going to another cr company that has cars with less recalls and don't have bad parts with no good service. More
Customer service was impeccable. I was treated with professionalism & curtesy. Everything I had asked for was completed . I was a little upset that my tires were not inflated to 35LB I was treated with professionalism & curtesy. Everything I had asked for was completed . I was a little upset that my tires were not inflated to 35LBS. Service department must of forgotten. More
Excellent customer service and professionalism, very good communication from Eddy, the guarantee they provide for the work performed exceeded my expectations, thank you communication from Eddy, the guarantee they provide for the work performed exceeded my expectations, thank you More
Steven has been very helpful with making sure that I am being taken care of. They are very transparent on what needs to be taken care of and great value for the cost being taken care of. They are very transparent on what needs to be taken care of and great value for the cost More
I taked my car there last week and they were so good on attention the costumer. Also they fixed the car in almost no time. So, thanks Auto Nation Ford attention the costumer. Also they fixed the car in almost no time. So, thanks Auto Nation Ford More
it was a great experience was in and out very fast called the day before got a an appointment the very next day service guy kept me up-to-date on what was going on. The new facility is wonderful and very com the day before got a an appointment the very next day service guy kept me up-to-date on what was going on. The new facility is wonderful and very comfortable. Will definitely be back again. More
I was greeted by a young man named Christopher Gonzales, The Assistant service manager. I had an excellent experience with Christopher. He insured me I would have everything I needed and his attention to de The Assistant service manager. I had an excellent experience with Christopher. He insured me I would have everything I needed and his attention to detail was impressive. He made a significant difference in my experience highly recommend. More
I can’t say enough great things about my recent experience at Autonation Ford Miami, especially working with Orlando Martinez. From the moment I walked in, the customer service was top-notch. Orlan experience at Autonation Ford Miami, especially working with Orlando Martinez. From the moment I walked in, the customer service was top-notch. Orlando went above and beyond to make sure my Ford Maverick received the attention it needed. He kept me informed every step of the way, was incredibly knowledgeable, and made the entire process smooth and stress-free. It’s rare these days to find someone who genuinely cares about the customer experience, but Orlando truly delivered. My Maverick is running like new, and I left feeling confident and taken care of. If you’re in the Miami area and need service for your vehicle, do yourself a favor and ask for Orlando Martinez. He’s a total professional, and Autonation Ford Miami is lucky to have him! Highly recommend! More