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AutoNation Ford Miami - Service Center

Miami Gardens, FL

4.6
421 Reviews

421 Reviews of AutoNation Ford Miami - Service Center

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June 30, 2025

The customer service is good, however FORD is not reliable when it comes down to getting services for recalls. they have you wait for pieces and service for safety hazards for months! I think it's a More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
June 29, 2025

Customer service was impeccable. I was treated with professionalism & curtesy. Everything I had asked for was completed . I was a little upset that my tires were not inflated to 35LB More

by Wmoya64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Martinez
Jun 30, 2025 -

AutoNation Ford Miami responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (305) 707-0141 to discuss what we can do to help.

June 27, 2025

Excellent customer service and professionalism, very good communication from Eddy, the guarantee they provide for the work performed exceeded my expectations, thank you More

by rpiedra0165
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy
Jun 30, 2025 -

AutoNation Ford Miami responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 27, 2025

Steven has been very helpful with making sure that I am being taken care of. They are very transparent on what needs to be taken care of and great value for the cost More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven, Victor, Reiner
Jul 01, 2025 -

AutoNation Ford Miami responded

Hi Richard, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 18, 2025

I taked my car there last week and they were so good on attention the costumer. Also they fixed the car in almost no time. So, thanks Auto Nation Ford More

by ariel33125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The Spanish guy at the back
Jun 23, 2025 -

AutoNation Ford Miami responded

Hi, we appreciate you taking the time to leave us a response! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 17, 2025

Excellent service from senior advisor Juan Mesa and the personnel that pick up and returned the vehicle. More

by BP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Mesa
Jun 18, 2025 -

AutoNation Ford Miami responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

June 10, 2025

Cristopher super professional, atento en todo momento informándome acerca de la reparación de mi auto. More

by Adrianaleivamartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristopher
Jun 13, 2025 -

AutoNation Ford Miami responded

Hola, gracias por tu amable reseña. Nos complace compartir tus comentarios con el equipo de AutoNation Ford Miami. Si necesitas ayuda, llámanos. ¡Que tengas un buen viaje!

May 23, 2025

it was a great experience was in and out very fast called the day before got a an appointment the very next day service guy kept me up-to-date on what was going on. The new facility is wonderful and very com More

by mathewdura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando.
May 24, 2025 -

AutoNation Ford Miami responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 22, 2025

I was greeted by a young man named Christopher Gonzales, The Assistant service manager. I had an excellent experience with Christopher. He insured me I would have everything I needed and his attention to de More

by bookmaster2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
May 24, 2025 -

AutoNation Ford Miami responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 10, 2025

I can’t say enough great things about my recent experience at Autonation Ford Miami, especially working with Orlando Martinez. From the moment I walked in, the customer service was top-notch. Orlan More

by crivas8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Martinez
Apr 14, 2025 -

AutoNation Ford Miami responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Miami. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

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