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AutoNation Ford Mobile

Mobile, AL

Overview
Reviews
Vehicles
4.4
752 Reviews
AutoNation Ford Mobile is your local source for new Ford vehicles, used cars for sale, and Ford service in Mobile, AL. Featuring exclusive AutoNation pricing, you'll receive a competitive price on both new and used cars, trucks, and SUVs. And if you can't find that perfect new or used Ford, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Mobile, located off of I-65 and the Bel Air Mall. No matter what your Ford needs are, AutoNation Ford Mobile is here for you!
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901 E I-65 Service Rd. S

Mobile, AL

36606

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Showing 752 reviews

July 26, 2023

Repair took way too long, no contact up front on cost to repair. Cost seemed absurd.. $165 to replace $2.65 rubber bumper on brake pedal. Chris was friendly and got us checked in quickly. More

by grangke1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Jul 28, 2023 -

AutoNation Ford Mobile responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

July 25, 2023

I really appreciate the service I get from Ryan everytime I come to the dealership he is my go to guy for whatever reason I may need More

by wmcollins28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Reeves
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Jul 27, 2023 -

AutoNation Ford Mobile responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Mobile! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 25, 2023

After never receiving a call back from the general manager, I did receive a call back from the service rep who said I should probably just come pickup my car because they're never going to be able mee More

by Philip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin
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Jul 27, 2023 -

AutoNation Ford Mobile responded

Hello Philip, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (251) 202-2016 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

Jul 27, 2023 -

Philip responded

I tried calling the GM and left a voicemail. I never heard back from the GM. Actually quite the opposite, I heard a call from the service rep Justin that I needed to come pick my car up because you couldn't help me.

July 25, 2023

Michael was amazing and so nice . Everyone was professional and attentive ! I would recommend this dealership to everyone. More

by Dustin/Brooke nelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Jul 27, 2023 -

AutoNation Ford Mobile responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Ford Mobile and we hope to be of service again in the future.

July 25, 2023

Service was done in a timely manner . Thanks for getting me in and out today More

by ronnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Groves
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Jul 27, 2023 -

AutoNation Ford Mobile responded

Hello Ronnie, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Ford Mobile. If you have any further questions, please don't hesitate to reach out!

July 24, 2023

Great dealership quick oil change great service no problem all was fine and I’m out More

by rayshunmarcus38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
5 stars
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Jul 28, 2023 -

AutoNation Ford Mobile responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 24, 2023

We have been taking our 2013 Ford Fusion Hybrid to AutoNation for five years now. I cannot recommend them highly enough! We just bought a second car from them last week! We love AutoNation Ford of Mob More

by sodeeplyfelt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Jul 28, 2023 -

AutoNation Ford Mobile responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Mobile. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

July 24, 2023

Great service always, Cameron was very professional and courteous and answered all my questions and was very helpful More

by wcharley08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
Report | Print
Jul 28, 2023 -

AutoNation Ford Mobile responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 22, 2023

Everything was great very professional. I will be back. Everyone was very nice and helpful. More

by tedrabettis7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Mosley
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Jul 24, 2023 -

AutoNation Ford Mobile responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

July 21, 2023

Zack was very nice and helpful. Very easy from start to finish. Love my vehicle . Highly recommend More

by Missy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Herrera
Report | Print
Jul 26, 2023 -

AutoNation Ford Mobile responded

Hi Missy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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