
AutoNation Ford Mobile
Mobile, AL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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After never receiving a call back from the general manager, I did receive a call back from the service rep who said I should probably just come pickup my car because they're never going to be able mee manager, I did receive a call back from the service rep who said I should probably just come pickup my car because they're never going to be able meet a satisfactory timeline. Thanks for holding my car for two weeks in the interim. I called and left a voicemail but no one has called back. Culture starts at the top. My check engine light came on so I brought it in for service. I was told someone would be able to at least get me diagnostics within 3-5 days. I called at day 6 and was told sorry sometime later that week. Followed up at day 10 and was told at best it would be day 13. Apparently there's only one guy that could look at my car and he spontaneously went on vacation and no one knew about it until the day after I brought my car in, which also begs the question why wasn't I told that on the day 6 call so I could at least pickup my car in the interim? More
We have been taking our 2013 Ford Fusion Hybrid to AutoNation for five years now. I cannot recommend them highly enough! We just bought a second car from them last week! We love AutoNation Ford of Mob AutoNation for five years now. I cannot recommend them highly enough! We just bought a second car from them last week! We love AutoNation Ford of Mobile! More
Salesman Ken was nice. However, I walked in with a check and the process took entirely too long for an empty dealership. They also did not provide tag documents on the same However, I walked in with a check and the process took entirely too long for an empty dealership. They also did not provide tag documents on the same day. I went in on a Thursday and was told they'll email the documents on Monday. I also had to hound them down for them. Why? Those same documents that were emailed to me were the same documents I signed during the process. Horrible experience. Love my vehicle though. More