AutoNation Ford Mobile

Salesman Ken was nice. However, I walked in with a check and the process took entirely too long for an empty dealership. They also did not provide tag documents on the same However, I walked in with a check and the process took entirely too long for an empty dealership. They also did not provide tag documents on the same day. I went in on a Thursday and was told they'll email the documents on Monday. I also had to hound them down for them. Why? Those same documents that were emailed to me were the same documents I signed during the process. Horrible experience. Love my vehicle though. More

Service center was great. I came from Texas was visiting some relatives. Needed my car looked at before I hit the road. I had a 7am apt. The greeters was waiting at the door w I came from Texas was visiting some relatives. Needed my car looked at before I hit the road. I had a 7am apt. The greeters was waiting at the door with their tablets to get my information. I thought it would take all day but they called me back after 2 or 3 hours and threw in a free car wash. Informed me on everything that was fixed and went over preventive things to look into when I was ready. When I picked my care up oh yeah Ms. Edwards we have you ready More

All employees met were very professional and courteous! But…. The phone system used by Auto Nation is terrible. It gives one a very impersonal experience of talking to a massive bureaucracy where you m But…. The phone system used by Auto Nation is terrible. It gives one a very impersonal experience of talking to a massive bureaucracy where you must go through multiple layers of “press this/press that” layers before you ever talk to a human. Not a customer friendly phone system. Competing ford dealerships have receptionists which help steer you to the department or person you need! Fix it and get more customers! More

Bought my truck here-taken care of me ever since- service didn't end with the sale! didn't end with the sale! More

Best auto buying experience ever! Salesman and manager were wonderful to work with. Glad to be back in a Ford! Salesman and manager were wonderful to work with. Glad to be back in a Ford! More

Has to call multiple times throughout the day for a status on service but service tech would not return phone calls. status on service but service tech would not return phone calls. More

Everyone on the service team was very friendly and helpful. Initially the call center told me my service would take a week and Tyler assisted with getting my issue fixed in 2 days. Highly satisfied. helpful. Initially the call center told me my service would take a week and Tyler assisted with getting my issue fixed in 2 days. Highly satisfied. More

I have no real major complaint. Overall I am satisfied with the service I received. Overall I am satisfied with the service I received. More

This was my 1st time using AutoNation for service on my vehicle. The scheduling process was easy online. They were quick to acknowledge me, friendly and kind with checkout, and the facilities were very cl vehicle. The scheduling process was easy online. They were quick to acknowledge me, friendly and kind with checkout, and the facilities were very clean. More

Service advisor was very helpful and nice did not take to do service on my vehicle do service on my vehicle More