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AutoNation Ford Mobile
Mobile, AL
751 Reviews
AutoNation Ford Mobile is your local source for new Ford vehicles, used cars for sale, and Ford service in Mobile, AL. Featuring exclusive AutoNation pricing, you'll receive a competitive price on both new and used cars, trucks, and SUVs. And if you can't find that perfect new or used Ford, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Mobile, located off of I-65 and the Bel Air Mall. No matter what your Ford needs are, AutoNation Ford Mobile is here for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 751 reviews
July 17, 2023
Service center was great. I came from Texas was visiting some relatives. Needed my car looked at before I hit the road. I had a 7am apt. The greeters was waiting at the door w I came from Texas was visiting some relatives. Needed my car looked at before I hit the road. I had a 7am apt. The greeters was waiting at the door with their tablets to get my information. I thought it would take all day but they called me back after 2 or 3 hours and threw in a free car wash. Informed me on everything that was fixed and went over preventive things to look into when I was ready. When I picked my care up oh yeah Ms. Edwards we have you ready More
by temanedwards
Employees Worked With
I don’t remember his name. Red blond hair and glasses
July 17, 2023
All employees met were very professional and courteous! But…. The phone system used by Auto Nation is terrible. It gives one a very impersonal experience of talking to a massive bureaucracy where you m But…. The phone system used by Auto Nation is terrible. It gives one a very impersonal experience of talking to a massive bureaucracy where you must go through multiple layers of “press this/press that” layers before you ever talk to a human. Not a customer friendly phone system. Competing ford dealerships have receptionists which help steer you to the department or person you need! Fix it and get more customers! More
by Bob
Employees Worked With
Cameron, Dave
July 14, 2023
Everyone on the service team was very friendly and helpful. Initially the call center told me my service would take a week and Tyler assisted with getting my issue fixed in 2 days. Highly satisfied. helpful. Initially the call center told me my service would take a week and Tyler assisted with getting my issue fixed in 2 days. Highly satisfied. More
by anderson5378
Employees Worked With
Tyler
July 13, 2023
This was my 1st time using AutoNation for service on my vehicle. The scheduling process was easy online. They were quick to acknowledge me, friendly and kind with checkout, and the facilities were very cl vehicle. The scheduling process was easy online. They were quick to acknowledge me, friendly and kind with checkout, and the facilities were very clean. More
by Cwhite1103
Employees Worked With
Cameron
