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AutoNation Ford Mobile

Mobile, AL

Overview
Reviews
Vehicles
4.4
751 Reviews
AutoNation Ford Mobile is your local source for new Ford vehicles, used cars for sale, and Ford service in Mobile, AL. Featuring exclusive AutoNation pricing, you'll receive a competitive price on both new and used cars, trucks, and SUVs. And if you can't find that perfect new or used Ford, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Mobile, located off of I-65 and the Bel Air Mall. No matter what your Ford needs are, AutoNation Ford Mobile is here for you!
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901 E I-65 Service Rd. S

Mobile, AL

36606

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Showing 751 reviews

January 29, 2022

They are professional, convenient and get the job done right the first time. I highly recommend them, More

by Davidcliesch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
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Feb 02, 2022 -

AutoNation Ford Mobile responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

January 28, 2022

Very friendly, professional, clean, and easily to get to. We have purchased several vehicles from Ernest and will continue to shop there in the future. More

by John
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Lamb
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Jan 31, 2022 -

AutoNation Ford Mobile responded

Hi John, your comments keep us motivated and working hard for all our guests! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 27, 2022

The salesman was very helpful in the selection of the vehicle. I think this will serve my need as I am a previous F-150 Owner and still have it. I have always been very happy with the service from AutoN More

by kbr6385515
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Gaston, Cowboy
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Jan 31, 2022 -

AutoNation Ford Mobile responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 27, 2022

My experience was great. My service provider got me in and out pretty quick. He was very helpful. More

by teamgary69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron
Report | Print
Jan 31, 2022 -

AutoNation Ford Mobile responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 26, 2022

Cameron was the BEST!! He kept me informed the whole time my car was in the shop and made sure that i was updated every time something changed. More

by katlyn lord
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron
Report | Print
Jan 29, 2022 -

AutoNation Ford Mobile responded

Hi Katlyn, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

January 26, 2022

Very friendly and courteous. Great service! When I called for appointment I was able to get in the next day. More

by Slym210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teller Rush
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Jan 29, 2022 -

AutoNation Ford Mobile responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Jan 29, 2022 -

Slym210 responded

Great

January 26, 2022

Staff has always been real nice to me and the place is always clean.serviceis always very good. More

by ewoodham660@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Sunderland
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Jan 29, 2022 -

AutoNation Ford Mobile responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

January 26, 2022

Great service and a comfortable waiting area. Everyone was helpful and courteous. I will definitely be back. More

by Jandj514
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabrielle Frost
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Jan 29, 2022 -

AutoNation Ford Mobile responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 24, 2022

The service was great. They did an excellent job! All the guys are very friendly and knowledgeable. Will use them again. More

by cinna1025
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler
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Jan 27, 2022 -

AutoNation Ford Mobile responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 22, 2022

I'm in between a rating of fair and poor. I purchased a used car on Dec. 23, 2021 and had to take it back to the dealership on Jan. 3, 2022 for repairs to be done (since they only offered a 40 day warranty More

by M&M
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ford Service, Sales, & the Sales Manager
Report | Print
Jan 26, 2022 -

AutoNation Ford Mobile responded

Hello, thank you for leaving this detailed feedback about your experience with our dealership. We regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (251) 202-2016 for ways we can work towards resolving these issues. We look forward to hearing from you soon. Take care!

Jan 31, 2022 -

M&M responded

I have tried to call 251-202-2016 to speak to the General Manager. However, it only gives me the options to press (1) for sales, (2) for service, (3) for parts, and (4) for collision, or (0) for operator assistance. Once I pressed 0, the same recording repeats over and over.

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