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AutoNation Ford Mobile

Mobile, AL

4.4
751 Reviews
AutoNation Ford Mobile is your local source for new Ford vehicles, used cars for sale, and Ford service in Mobile, AL. Featuring exclusive AutoNation pricing, you'll receive a competitive price on both new and used cars, trucks, and SUVs. And if you can't find that perfect new or used Ford, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Mobile, located off of I-65 and the Bel Air Mall. No matter what your Ford needs are, AutoNation Ford Mobile is here for you!
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901 E I-65 Service Rd. S

Mobile, AL

36606

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Showing 751 reviews

January 10, 2022

In the past, we had good experiences at this location but not this recent encounter. Very Our service agent didn’t seem confident or knowledgeable. He had to reminded to check our extended service agreement. More

by Bkinmd
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Ryan in service
Jan 14, 2022 -

AutoNation Ford Mobile responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We hope you are willing to give us another chance. Please reach out to us at (251) 202-2016 so we can work towards a resolution. Take care!

January 07, 2022

They were very friendly. They gave me a great deal on my car. I will shop there again. More

by Platinum
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Forrest, Stanley Arnold
Jan 14, 2022 -

AutoNation Ford Mobile responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

January 06, 2022

Chris is the only person i will deal with at the service department he is very good at what he does. More

by jerry.cox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher
Jan 14, 2022 -

AutoNation Ford Mobile responded

Hi, thank you for your kind review; we are happy to pass along your comments to Chris here at AutoNation Ford Mobile! If you have any further questions, please give us a call. We're always happy to help! Take care!

January 06, 2022

They delivered great service. They were very friendly and very helpful. They kept I touch and did not try to up sell me a bunch of stuff I did t need. More

by jennifermaclay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Wood, Ernest Lamb, Jeff Phillips, Jimmy Sunderland, Ozell Dubose, Phillip Light, Roger Haskew, Russ Mostert, Shun Fuller, Sydney Thorp
Jan 14, 2022 -

AutoNation Ford Mobile responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

January 06, 2022

Took car for an oil and filter change. Did not have to wait long. Service was great. More

by Dawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Adams
Jan 14, 2022 -

AutoNation Ford Mobile responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

January 04, 2022

I would not recommend using the service department , Chris Adams the service Advisor was very not professional and helpful !!!! Will not return calls! More

by Patrick.garrett83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Adams
January 04, 2022

courteous and friendly.kept us informed when work would be finished done to our satisfaction More

by bouron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
gabby
Jan 14, 2022 -

AutoNation Ford Mobile responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

January 03, 2022

Friendly, knowledgeable staff. They made buying our new vehicle a painless and efficient event. This is the second vehicle we have purchased from an AutoNation Dealer and have been extremely pleased on bot More

by Fjacksonfive
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maddie Brewer
Jan 14, 2022 -

AutoNation Ford Mobile responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Mobile! If you have any further questions, please give us a call. We're always happy to help! Take care!

January 03, 2022

2nd time I have had my truck serviced there. All good except same as the first time. Left my truck dirty. Even though paper was put down, the plastic strip on the floor at the entry of my truck was fil More

by genemezick
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Reyner
Jan 14, 2022 -

AutoNation Ford Mobile responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!

December 30, 2021

Very clean and nice place to get service performed on you first motor vehicles. Completely satisfied. More

by GUYHARVEY56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Rush
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