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AutoNation Ford Mobile
Mobile, AL
752 Reviews
AutoNation Ford Mobile is your local source for new Ford vehicles, used cars for sale, and Ford service in Mobile, AL. Featuring exclusive AutoNation pricing, you'll receive a competitive price on both new and used cars, trucks, and SUVs. And if you can't find that perfect new or used Ford, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Mobile, located off of I-65 and the Bel Air Mall. No matter what your Ford needs are, AutoNation Ford Mobile is here for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 752 reviews
January 10, 2022
Auto Nation Ford Mobile has very good customer service. They have been waiting on a part for me since October 2021. I updated weekly on the status although the status is still waiting on a part for a 2021 They have been waiting on a part for me since October 2021. I updated weekly on the status although the status is still waiting on a part for a 2021 Ford Explorer. My Customer representative Chris Adams has kept me updated weekly and let me know they escalated the search for the part needed for my vehicle. I would absolutely recommend Auto Nation Ford Mobile for persons in the market for buying new or needing service on their current vehicle. Ask for Chris he will take care of you!! More
by jerry.bolton
Employees Worked With
Chris Adams
January 10, 2022
In the past, we had good experiences at this location but not this recent encounter. Very Our service agent didn’t seem confident or knowledgeable. He had to reminded to check our extended service agreement. not this recent encounter. Very Our service agent didn’t seem confident or knowledgeable. He had to reminded to check our extended service agreement. Very disappointed. More
by Bkinmd
Employees Worked With
Ryan in service
January 06, 2022
They delivered great service. They were very friendly and very helpful. They kept I touch and did not try to up sell me a bunch of stuff I did t need. very helpful. They kept I touch and did not try to up sell me a bunch of stuff I did t need. More
by jennifermaclay
Employees Worked With
Donna Wood, Ernest Lamb, Jeff Phillips, Jimmy Sunderland, Ozell Dubose, Phillip Light, Roger Haskew, Russ Mostert, Shun Fuller, Sydney Thorp
January 04, 2022
I would not recommend using the service department , Chris Adams the service Advisor was very not professional and helpful !!!! Will not return calls! Chris Adams the service Advisor was very not professional and helpful !!!! Will not return calls! More
by Patrick.garrett83
Employees Worked With
Christopher Adams
January 03, 2022
Friendly, knowledgeable staff. They made buying our new vehicle a painless and efficient event. This is the second vehicle we have purchased from an AutoNation Dealer and have been extremely pleased on bot vehicle a painless and efficient event. This is the second vehicle we have purchased from an AutoNation Dealer and have been extremely pleased on both occasions. We will look to them for future purchases as well. More
by Fjacksonfive
Employees Worked With
Maddie Brewer
January 03, 2022
2nd time I have had my truck serviced there. All good except same as the first time. Left my truck dirty. Even though paper was put down, the plastic strip on the floor at the entry of my truck was fil except same as the first time. Left my truck dirty. Even though paper was put down, the plastic strip on the floor at the entry of my truck was filthy. Greasy foot prints. Brand New Truck!! I sent a msg first time this happened, with pics, but got no response. I'm sure I won't get one this time either. A shame too, because everyone is so nice. This needs to be brought to the attention of the mechanics. I'm sure I'm not the only one this has happened to. Will Not return. I'll find another service dept. More
by genemezick
Employees Worked With
Reyner
