
AutoNation Ford Mobile
Mobile, AL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Always solid, reliable service, but the wait times and communication have dropped off considerably. Yesterday, I arrived at 7:15 a.m. for an oil change and coolant service. Was told it would be a couple o communication have dropped off considerably. Yesterday, I arrived at 7:15 a.m. for an oil change and coolant service. Was told it would be a couple of hours. After three hours, I spoke to the service rep who checked me in, but he tried to pass me off to someone else rather than actually assist me. While standing there, I noticed my car going up on the rack. No mention from anyone of the delay. Nobody bothered to speak to me or update me at all, unless I directly engaged them. FIVE HOURS in, my car was finally done, and there was not a single attempt by the staff to engage me and let me know what was going on. Looking for another Ford dealership to service my vehicle. More
It was a pleasure to work with the staff at AutoNation Ford. As soon as you get our of your car, there is always a friendly face there to greet you. My Salesperson Walter was amazing as were the Sales Ma Ford. As soon as you get our of your car, there is always a friendly face there to greet you. My Salesperson Walter was amazing as were the Sales Managers and the Finance team. They made buying a smooth process! More
Chris was very helpful and friendly. He showed excellent customer service. We always have taken our F-150 Ford truck there for the oil changes. And have always received excellent service. All the people in customer service. We always have taken our F-150 Ford truck there for the oil changes. And have always received excellent service. All the people in that department is very helpful. And I really appreciate that . More
Great for oil changes but not enough manpower to properly address my warranty concerns. People don't pay attention to what they are told when describing my warranty concern address my warranty concerns. People don't pay attention to what they are told when describing my warranty concern More
Card would not go through. Lucky I had another card with me. They said they would let someone know . I tried to run it twice me. They said they would let someone know . I tried to run it twice More
Excellent customer service all questions were answered to my satisfaction, salesman very knowledgeable of my vehicle. Sales manager and finance manager were excellent. Great and easy purchasinng my new F150 my satisfaction, salesman very knowledgeable of my vehicle. Sales manager and finance manager were excellent. Great and easy purchasinng my new F150 More
I bought a brand new 2020. F350 4x4 spent 85,000 dollars on the truck I have had horrible experience with sales and service department every time I need something they are no help right now my ac is out on on the truck I have had horrible experience with sales and service department every time I need something they are no help right now my ac is out on a truck that is less than a year old and I have to travel to Maryland from Alabama and they tell me there is nothing they can do for me More
Me and my husband came in to purchase a small SUV and Gabby was EXCELLENT with our needs. Very nice and very professional. Kudos to Gabby😊 Gabby was EXCELLENT with our needs. Very nice and very professional. Kudos to Gabby😊 More