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AutoNation Ford Mobile

Mobile, AL

4.4
751 Reviews
AutoNation Ford Mobile is your local source for new Ford vehicles, used cars for sale, and Ford service in Mobile, AL. Featuring exclusive AutoNation pricing, you'll receive a competitive price on both new and used cars, trucks, and SUVs. And if you can't find that perfect new or used Ford, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Mobile, located off of I-65 and the Bel Air Mall. No matter what your Ford needs are, AutoNation Ford Mobile is here for you!
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901 E I-65 Service Rd. S

Mobile, AL

36606

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Showing 751 reviews

October 06, 2023

Nicole was a great help through the whole process. She communicated with me both over phone and email to keep me updated on the whole process. Highly recommend Nicole as a service advisor. More

by logancole0897
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
Oct 09, 2023 -

AutoNation Ford Mobile responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 06, 2023

Took in a brand new truck that had a short in the window up/down button. Was told diagnostics would take 7 days. After two weeks I reached out and they said the part had to be ordered. 6 weeks later and sti More

by Pissed Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan? can't remember since I got towed around to so many people
Oct 09, 2023 -

AutoNation Ford Mobile responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Mobile. Please call our General Manager at (251) 202-2016 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

October 05, 2023

Always have a great experience working with Mr. Reeves. He gets our fleet cars scheduled easily for me and turned around quickly. More

by gcrawford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Reeves
Oct 07, 2023 -

AutoNation Ford Mobile responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 30, 2023

Employees make every great company great. Zack and Maddie,are top notch! a dealership is just a dealership without people like them. More

by randalleastham0818
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack
Oct 02, 2023 -

AutoNation Ford Mobile responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 29, 2023

Great service! Picked my vehicle and fixed all recalls and also gave extra feedback concerning my vehicle. More

by starlarudolph0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carter
Oct 02, 2023 -

AutoNation Ford Mobile responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 29, 2023

They found the problem with my Bronco and repaired it with a next day appointment. Took a couple of days to find problem but that was ok with me. The Dealer I bought it from could not or would not give More

by alangrimes56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Adams
Oct 02, 2023 -

AutoNation Ford Mobile responded

Hi, thank you so much for the positive review! If you ever need help, just give us a call. Happy motoring!

September 29, 2023

The service at this location is incredible and the service reps are very nice and courteous and is always willing to go above and beyond to help you. More

by jdgraham19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Groves
Oct 02, 2023 -

AutoNation Ford Mobile responded

Hi, we're so glad that we were able to go above and beyond your expectations! If you ever need help, just give us a call. Happy motoring!

September 27, 2023

I went in for an 830 oil change appointment. Didn’t leave till after 10 am. 90 minutes for an oil change. Ridiculous. More

by Attilla070706
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Never got anyone’s name
Sep 29, 2023 -

AutoNation Ford Mobile responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (251) 202-2016. We hope to hear from you.

September 26, 2023

Truck appointment made and advisor was ready when I got there. Service was completed in a timely manner to our satisfaction. Tyler did a great job having it ready for us More

by nealwprice1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Rush
Sep 28, 2023 -

AutoNation Ford Mobile responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 26, 2023

Everyone I come in contact with has been super nice. I have been treated fairly and will continue to use this location. More

by Harringt_linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Sep 28, 2023 -

AutoNation Ford Mobile responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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