AutoNation Ford North Canton

The process of buying my new ford was very easy. Everyone was very kind and helpful Everyone was very kind and helpful More

First visit ever to AutoNation North Canton for a "Works" oil service and inspection on my 2024 Mustang GT Premium Performance Convertible. Was greeted by Jeremy who is VERY welcoming and customer focused. oil service and inspection on my 2024 Mustang GT Premium Performance Convertible. Was greeted by Jeremy who is VERY welcoming and customer focused. Check in was a breeze! Was offered a complimentary wash and full vehicle inspection for my GT!. Oil service and inspection was completed quickly and I received a full report regarding my vehicle. 5 star customer service! Car was returned with all of my preferred saved settings in the correct position. Also-the customer lounge is very nice and clean and all of the dealership staff I encountered smiled, said hello, and most definitely appeared to enjoy working at this dealership. My family has 3 Fords and 2 Lincolns and AutoNation/Jeremy B. will be getting all of our Ford service business going forward. Thank you for the outstanding customer service! More

Very fast service, they scheduled us quick, and had our truck fixed and back to us in less than 3 days for a significant repair !!! truck fixed and back to us in less than 3 days for a significant repair !!! More

The like the way that AutoNation prices the cars. So came here for a second time to make a purchase or to get my F150 repaired. While they didn't have a lot of options to choose from, I found one an So came here for a second time to make a purchase or to get my F150 repaired. While they didn't have a lot of options to choose from, I found one and bought it all in one day. More

very professional but lacking on some basics. other dealership service locations that i have been to offer free car wash with every service appt. that should be standard. i have never had my c other dealership service locations that i have been to offer free car wash with every service appt. that should be standard. i have never had my car washed at the ford autonation and i have spent hundreds of dollars ~ figured that should be worth something. Also the ford automnation technicians smoke and i do not. i just spent a lot of money on cabin and engine filters only to drive away from my appt and the entire inside of my truck smelled like an ashtray. self-defeating. Also i needed the 2 backseat grab handles put back into their slots since they became detached. After a full hour of troubleshooting the service dept still could not fix it and on the invoice they charged me over $200 dollars for nothing. i drove away with the handles still broken. i literally paid something for nothing. They need to have a common sense approach to their customer service. More

I dropped my car off as for service as I was going to be out of town for 2 weeks. I hadn't heard anything for 1.5 weeks when I got a call wanting to know what to do with the vehicle. I let him know that t out of town for 2 weeks. I hadn't heard anything for 1.5 weeks when I got a call wanting to know what to do with the vehicle. I let him know that this is the first I had heard from anyone and to send over a quote. He stated that the lady I was originally working with was no longer with the company and he texted the quote. Then an hour later texted a second quote stating the first quote was wrong. I agreed to the second quote and he stated that parts needed to be ordered and should be done the Wednesday I get back into town. Wednesday rolls around and I still hadn't heard an update as to if it was going to be finished. I called Wednesday late morning and was told that they would get with the mechanic and call me in 5 mins. Never heard anything and after calling 4x over a 36hr span I finally got an answer Thurs late afternoon stating that the mechanic that started it was on vacation the rest of the week and they couldn't figure out whom was working on it in his absence. Stated that they are way understaffed and couldn't call back timely. Finally was finished right before they closed on friday evening. Picked up the vehicle that was way over what was quoted and they didn't even fix the other 2 additional issues that were given. Rattle in the muffler and the tire pressure sensor light (which is still on) will never get service or recommend from here again. More

The dealership is wonderful everyone is very helpful and friendly. We back to them because they very good friendly. We back to them because they very good More

I just took my 2018 Ford f150n for some factory recalls and to check the alignment. An alignment was done and a full point inspection of my vehicle. As far as the recalls go, I'm currently having no proble and to check the alignment. An alignment was done and a full point inspection of my vehicle. As far as the recalls go, I'm currently having no problems so I was offered an extension on the recall should I have any issues in the future. I appreciate that. I appreciate the friendliness and the outfront explanation of what was done to my vehicle and what is recommended for the future. As it stands now, I intend to use them as my go-to place to care for the needs of my vehicle More

AutoNation has always been the go to dealer for me to get new cars. This is the fourth Ranger I’ve purchased from them. new cars. This is the fourth Ranger I’ve purchased from them. More