AutoNation Ford North Canton | Page 29

After contacting Ford to resolve a warranty issue AutoNation Ford took care of the problems with my 2018 Ford F150 in a quick and professional manner. AutoNation Ford took care of the problems with my 2018 Ford F150 in a quick and professional manner. More

Dropped my truck off at the night drop 8/31/22 for a 7:30 AM appt 9/1/22. Left a detailed letter about my issue needing repairs. Asked them to contact me if parts needed order due to shortages and did not ge AM appt 9/1/22. Left a detailed letter about my issue needing repairs. Asked them to contact me if parts needed order due to shortages and did not get a call. I called at 3:30 PM to find out they determined it was an audio module that failed. Was told they could have the part by 9/3/22. I told them I needed my truck back for Friday evening as we are in the height of camping season. They said I could come and pick up my truck and they would order the part. Went to pick up my truck, my wife and I stood in front of the service rep and scheduled a follow up appointment for 2 wks and was told they would get the parts and have them ready. Dropped my truck off again the night before on 9/14/22 for another 7:30AM appt on 9/15/22 and at 8:00 AM on 9/15/22 got a call from a service rep saying I wasn’t on the schedule and they don’t have any parts ordered for me. I told them I scheduled in person when I picked up my truck last time. I again went and picked up my truck NOT FIXED and was told they would contact me when my parts were in. At that time I was told my parts had SHIPPED. Here it is 9/26/22 no call, no parts, truck still not fixed. Very frustrating and inconvenient for myself and the people that I have had to get multiple rides to/from the dealership. More

"K" Was so very nice to work with. Answered all our questions' if he did not know the answer he asked someone. Car buying not a favorite thing for me and he made it a very pleasant exp Answered all our questions' if he did not know the answer he asked someone. Car buying not a favorite thing for me and he made it a very pleasant experience ! More

Everyone was helpful. David made sure I was satisfied with the service. Very good job David made sure I was satisfied with the service. Very good job More

Ashlee answered my inquiry fast. Booked a test drive…And in in a few short hours I was in my new vehicle. Thank you AutoNation! Don Holden Booked a test drive…And in in a few short hours I was in my new vehicle. Thank you AutoNation! Don Holden More

AJ was excellent in helping me out looking for a vehicle for 3 days the test drives of 4 of them, plus the overnight of trying the vehicle and the paperwork work definitely faster than the last time a boug for 3 days the test drives of 4 of them, plus the overnight of trying the vehicle and the paperwork work definitely faster than the last time a bought a new vehicle. I would definitely recommend AutoNation to purchase and vehicle and AJ for a salesperson GoodJob AJ keep up the good work!! More

Great place to find a vehicle. Everyone was helpful in the process. Everything was fast and to the point. Thanks Everyone was helpful in the process. Everything was fast and to the point. Thanks More

Dave Drake always provides excellent service and personal attention. Have never been disappointed at this dealership. attention. Have never been disappointed at this dealership. More

Efficient and Dave kept me informed! Thanks to him especially - patient and did not rush me at all. Thanks to him especially - patient and did not rush me at all. More

Great staff. Easy to schedule and to work with. I've bought two cars from here and get my cars serviced here regularly. Highly recommend Easy to schedule and to work with. I've bought two cars from here and get my cars serviced here regularly. Highly recommend More