AutoNation Ford North Canton | Page 36

DO NOT sell your car here! You will wait all day for the process. The management especially Marcus is rude and uneducated. Go anywhere else!! You will wait all day for the process. The management especially Marcus is rude and uneducated. Go anywhere else!! More

We bought out our lease and it was a fantastic experience. The staff was friendly and efficient. Jeff in sales was friendly as always and James in finance did a great job at explaining the process experience. The staff was friendly and efficient. Jeff in sales was friendly as always and James in finance did a great job at explaining the process and getting us in and out without wasting time. More

Aj was an awesome person he helped us so much , from Jeremy and Briana carvoo , thank you again AJ Jeremy and Briana carvoo , thank you again AJ More

I was treated very well from start of my accident,. They took care of everything with my truck. They took care of everything with my truck. More

Appreciated the honest, efficient work done for our recall. Sanitation afterward of interior of car was also appreciated recall. Sanitation afterward of interior of car was also appreciated More

I have purchased two vehicles from Autonation, a 2018 Focus, a 2021 Ranger. I never had any problems with the purchase or service. Focus, a 2021 Ranger. I never had any problems with the purchase or service. More

Was able to order a new truck through them with zero issues. Consistent communication through the whole process that took months due to chip shortages and backorders. Highly recommend Josh Stamps, defin issues. Consistent communication through the whole process that took months due to chip shortages and backorders. Highly recommend Josh Stamps, definitely one of the good guys in the auto industry. More

With my experience this dealership is dishonest. We were told the car we purchased took regular gas. It turns out premium gas is recommended. We had a prior car that used premium and we didn’t want We were told the car we purchased took regular gas. It turns out premium gas is recommended. We had a prior car that used premium and we didn’t want to do that again. After reaching out to 2 other dealers, an independent mechanic, and a person right at Auto Nation (at least one honest person there) we discovered you should use premium gas in the car. The GM indicated he never uses premium gas in any of his vehicles regardless if premium gas is recommended. What is disturbing then, with his 35 years experience, all of the people that bought cars there that were also mislead to believe that regular gas is okay to use. We wanted to return the vehicle. It was 2 days after purchase and believed the AutoNation statement claiming you have 5 days no questions asked for return. Again, also not true. They indicated we had Special equipment on the car which voided this. Our special equipment was 3 new tires. The car had one new tire that was not the same brand as any of the other used tires. We didn’t feel this was acceptable based upon any time we replaced tires on any of our vehicles. Also, we are still waiting for call back from them. More

I really appreciate Lindsay's help with a recent recall and some other issues with my Ford Escape. I felt she was transparent about the issues and I felt valued as a customer. and some other issues with my Ford Escape. I felt she was transparent about the issues and I felt valued as a customer. More

The service department truly took care of me with my new Bronco. Great no hassle service and they listened to my issue in detail. Bronco. Great no hassle service and they listened to my issue in detail. More