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AutoNation Ford North Canton
North Canton, OH
790 Reviews
AutoNation Ford North Canton is the best place for Ford vehicles, used cars for sale, and Ford service in the Canton area. Our North Canton showroom features one of the largest inventories of new Ford vehicles in the area, as well having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used Ford, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom in North Canton today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 790 reviews
July 30, 2021
I have nothing but a positive experience in dealing here. From my purchasing of a new truck to having the parts department ordering mud flaps and installation of them to my first oil change. It has been t From my purchasing of a new truck to having the parts department ordering mud flaps and installation of them to my first oil change. It has been the best experience I have at a dealership. Take it from me go to AutoNation you won’t be disappointed. More
by Army veteran
Employees Worked With
Purchased truck from Mr. Foster
July 27, 2021
Everyone is so kind and appreciative. It is always a pleasure to visit. Always a friendly atmosphere. All problem or services were completely explained. Thanks. pleasure to visit. Always a friendly atmosphere. All problem or services were completely explained. Thanks. More
by jmb1718
Employees Worked With
Dustin Sorge
July 22, 2021
After getting an oil change and tire rotation one of my hub covers came off while driving down the road. After stopping along the road to collect my property I inspected the others and found two others tha hub covers came off while driving down the road. After stopping along the road to collect my property I inspected the others and found two others that were not secured. I also noticed that the tech did not adjust my tire pressure after rotating the tires and left 80psi in the front and 60 psi in the rear of my super duty. When I got home I had to manually tighten several lug nuts, secure all the hub covers, adjust all the tire pressures, and reset my tpms myself. This was my first experience with this dealership, I wish I could say I had a positive experience, but customer service and attention to detail seems to be a lost art in most facets of the world today. More
by Jason
Employees Worked With
Not sure
July 22, 2021
We have just moved to the canton area. Our Grand Marqui needed an oil change. Decided to give AutoNation Ford a try. I found Emmanuela and Dave Drake to be very accommodating and helpful. The service tea needed an oil change. Decided to give AutoNation Ford a try. I found Emmanuela and Dave Drake to be very accommodating and helpful. The service team was very thorough and pointed out all things which might need attention. More
by Steven H
Employees Worked With
Emmanuela Schwartz, Dave Drake
July 21, 2021
I recently took my truck in for warranty work. The process was pretty simple. Bill was great. He got me in quickly, and he maintained communication through the whole process with thorough status upd process was pretty simple. Bill was great. He got me in quickly, and he maintained communication through the whole process with thorough status updates. The technician's work quality is second to none. (Rex, I believe?) Overall, I'm more than pleased with the services performed. My truck was returned clean with no issues. More
by matt.kress
Employees Worked With
Bill Talbott, Rex
July 21, 2021
I just purchased my 2021 Edge. A.J. and the rest of the staff that I met were fantastic! I've never had a better experience with a dealership and was made to feel more of a friendly exchange than a busines staff that I met were fantastic! I've never had a better experience with a dealership and was made to feel more of a friendly exchange than a business transaction. More
by KC
Employees Worked With
A.J. Harvey, Brandon
June 09, 2020
I purchased a 2014 Chevrolet Cruze on April 25, 2020, from AutoNation Ford North Canton for cash. After thoroughly test driving the car and finalizing the sale, I drove it off the lot and back home 2 hou from AutoNation Ford North Canton for cash. After thoroughly test driving the car and finalizing the sale, I drove it off the lot and back home 2 hours away. I stopped for my mail and turned the car off. A few minutes later, I turned the car back on and it acted like it didn't want to turn over. I turned it immediately off and then back on and it started. When I arrived home a few minutes later, I turned the engine off and on a few times with this same thing happening almost every other time I tried starting the car. The next morning, I texted the salesperson Aaron, to tell him what was happening. He said I would need to return to their service department two hours away to have the car looked at. I explained that I did not feel safe driving the car two hours on the interstate. He said I could take it to a local Chevy dealer but would have to pay a $200 deductible even though I literally drove it off their lot the day before and there is a 90 day/4,000 mile warranty. I sent the General Manager of this AutoNation an e-mail explaining the circumstances and he replied back that unfortunately, I didn't purchase any of the additional warranties they offered to sell me, and sometimes used cars are unpredictable and maybe the car just needed a fuel treatment. What? I just bought it the day prior. Shouldn't all of this been checked before someone bought the car? I took the car to a local Chevy dealer, paid the $125 diagnostic fee, which I shouldn't have had to pay since I just purchased the car, and they told me the timing chain was off, had recently been messed with and not fixed correctly, and someone tried painting over the markings. After many e-mails back and forth between myself, the General Manager at AutoNation Ford North Canton, and the Service Manager at my local Chevy dealer, Scott Heid at AutoNation, decided to pay for the timing to be repaired on the car they just sold me. A few days later, the Engine Overheat AC Shutting Off light on the dash came on and I had to call Roadside assistance to check it. Luckily, they said it was just a short and the car was okay to drive. Yesterday, when I turned the key in the ignition, the car, again, acted like it didn't want to start. I turned it off and back on, and the car started fine. I turned the engine off, and the car vibrated and acted like it didn't want to shut off. This morning when I started the car the check engine light came on. At this point, I don't even know what to think. I am taking the car to a garage and having it looked over so they can tell me everything that is wrong with it. I'm sure I will have to pay for whatever is wrong, even though the car is still within the 90 days/4,000 mile warranty. I am completely fed up with AutoNation Ford North Canton dealership, feel like they don't stand behind their used car warranty unless you purchase the additional warranties they try and sell you, avoid your phone calls and e-mails, are shady and dishonest, and sell used cars that should not be sold and are not road worthy. More
by jt3269
Employees Worked With
Aaron Patterson, Scott Heid, Rebecca Kelsey Sampson
July 26, 2019
Awesome experience - highly recommended to everyone Long story short, I had another dealership (Liberty Ford Brunswick) That their sales person literally blew me off, I don’t know if it’s because the Long story short, I had another dealership (Liberty Ford Brunswick) That their sales person literally blew me off, I don’t know if it’s because the owner was driving the car around that I wanted specifically as a demo or what. So I went to AutoNation Ford North Canton because they had five of what I wanted, however between the time I looked and got there they were all sold one way or another, no big deal they found me exactly what I wanted and dealing with Ashley May there was just an absolute treat. So I went to AutoNation Ford North Canton because they had five of what I wanted, however between the time I looked and got there they were all sold one way or another, no big deal they found me exactly what I wanted and dealing with Ashley May there was just an absolute treat You could not ask for a better experience buying a vehicle, on a side note the vehicle I got was one that they made a trade for from liberty Ford in Brunswick who for whatever reason refused to sell me THAT CAR ... Going to AutoNation and dealing with Ashley May is highly recommended to everybody! More
by Cleveland
Employees Worked With
Ashley May
June 16, 2019
Another great experience with AutoNation Ford North Canton I purchased a new 2018 Ford F-150 pickup truck at AutoNation Ford in North Canton, Ohio in October of 2018. I was very pleased at the sales staff at I purchased a new 2018 Ford F-150 pickup truck at AutoNation Ford in North Canton, Ohio in October of 2018. I was very pleased at the sales staff at that time and the unbelievable deal and service after the sale. Recently, I was trying to program the remote door lock and discovered the factory card wasn't in the truck. I called the dealership and spoke with a sales person, Jordan, who was very sympathetic with my problem and suggested I drive the truck to their dealership (or a local one since I'm almost 100 miles away). I was okay with that response but a few minutes later Sales Manager Jim Hardy called and said he was looking for the key codes. Although he was unable to locate them he did offer to have the truck connected to a computer in their service department if I would stop by next time I was in town and also would fill my tank with gas for my trouble. I have never gotten this kind of service from any dealership anywhere or at anytime! I definitely recommend this dealership to anyone for sales and service!! More
by Kevin1957
Employees Worked With
Jim Hardy, Jordan
July 31, 2018
I LOVE IT STAFF IS AMAZING! BEST EXPERIANCE SO FAR. EVERYONE IS SUPER FRIENDLY AND MY OIL CHANGE WAS DONE IN NO TIME. IN AND OUT WITHIN AN HOUR. STAFF IS AMAZING! BEST EXPERIANCE SO FAR. EVERYONE IS SUPER FRIENDLY AND MY OIL CHANGE WAS DONE IN NO TIME. IN AND OUT WITHIN AN HOUR. More
by billyjean1234
Employees Worked With
BRIAN WINN
