AutoNation Ford North Canton - Service Center
North Canton, OH
478 Reviews of AutoNation Ford North Canton - Service Center
After buying a used car we found the a/c was not working. Called to have it fixed under warranty. They scheduled it for 2 days after the 5 day return. It took over 2 weeks to get it back. They say they fixed Called to have it fixed under warranty. They scheduled it for 2 days after the 5 day return. It took over 2 weeks to get it back. They say they fixed it, but a/c stopped working again after a week. The part they say they fixed I am questioning. They still have our car after over 2 weeks. We have had our car in our possession 10 days of the 45 day warranty. Only to be told our warranty is up today. Not a very good service department. Questioning if I should turn this into the Ohio association of dealerships. After reading other bad reviews and they are told the GM will look into it and fix the problem, maybe they need a new GM More
We had a good experience with the purchase of our vehicle. We brought it back for service and felt the charges were not properly explained. We paid for the best warranty and were told that the issue vehicle. We brought it back for service and felt the charges were not properly explained. We paid for the best warranty and were told that the issue should be covered, but if it was not going to be covered then we would be notified before the service was completed. Unfortunately, that did not happen. I talked to 3 different people, but nothing changed. A simple phone call would have gone a long way and helped to build trust. More
They don't back there prduct. Called told I didn't have a warranty on my engine. After I pay to get it done, Oh that should have been covered.Took a week to change catalytic conve Called told I didn't have a warranty on my engine. After I pay to get it done, Oh that should have been covered.Took a week to change catalytic converter. I've owned 19 fords in my lifetime, this will be the last. More