AutoNation Ford Panama City

The Service writer David Ward is excellent and will do what ever he can possibly do to make sure that the customer's visit is satisfying. what ever he can possibly do to make sure that the customer's visit is satisfying. More

The service department got me in for my oil change and I was out in a reasonable time, Larry was out in a reasonable time, Larry More

There time is obviously more important than mine. It took me six weeks for the appointment. Had to make on the Computer because the one time that I was able to get through to make appointment the gir It took me six weeks for the appointment. Had to make on the Computer because the one time that I was able to get through to make appointment the girl said she needed the VIN and refused to go any further, I put in detail exactly what needed to be done. When I got there I was told I needed to leave it because there is only four lube techs there on a Saturday. Since I work in Marianna during the week I left it. I was not happy James Maddox was nice enough and listened to me and gave me his card and told me that he would keep me informed and if i had any questions to call. I called Monday and spoke to some lady who answered the phone by saying HHHEEELLLOOO- Like I woke her up. When I asked her if this was Ford she said, "yes" Who do you need? I told her service James Maddox- she didn't say anything the next thing I Knew I was listening to a voice recording. It was that way even with the mans number who said just to call. Not until Tuesday until I was able to get a hold of someone who said it will possibly be done Wednesday. Since I needed my vehicle I picked it up Thursday and the windshield wiper motor still is not in. Which was a recall item and they had at least 6 weeks to prepare for. That's why I gave them my VIN at least that's what I was told. I have nothing good to say tailgate button is still messed up. No one has contacted me as to when my motor will be in. This dealership service was horrible and I am still not done. . More

I have purchased many vehicles from this AutoNation dealer over the years and have always been treated as family. Special thanks need to go out to Dalton York, Andrew Silva, Chris Cogburn and Charlie L dealer over the years and have always been treated as family. Special thanks need to go out to Dalton York, Andrew Silva, Chris Cogburn and Charlie Lindenmuth in the sales dept and David Ward and Victoria in service and parts for taking care of the final accessories for my new 2022 F150 Supercrew Lariat 4x4. Great experience! I recommend thus dealer! More

I have bought two cars from Autonation and will keep using them. Great service and fast. Always have great high end cars and SUVs. Pleased with the whole staff at the Panama City location. Everyone is f using them. Great service and fast. Always have great high end cars and SUVs. Pleased with the whole staff at the Panama City location. Everyone is friendly and happy. More

Dropped off one of our work vehicles for a routine service (oil and filter change) and check up. We had a TPMS light on the dash that was off when I picked it up but has since come back on. Suspecting service (oil and filter change) and check up. We had a TPMS light on the dash that was off when I picked it up but has since come back on. Suspecting that we have a sensor that's bad or another flat. More

The 4th vehicle that we’ve purchased would not choose any other dealership. Very satisfied. other dealership. Very satisfied. More

Fast courteous service. The dealer had my part needed in stock and was able to get me in next day to fix. The dealer had my part needed in stock and was able to get me in next day to fix. More

Everything was great, thanks to Pasha, our salesman, and others who helped make our visit easier. Thanks so much for helping us to be able to purchase this vehicle, our Exployer. others who helped make our visit easier. Thanks so much for helping us to be able to purchase this vehicle, our Exployer. More

Tried to make an appointment for an oil change and factory recall by phone and personal contact and was told I didn't need an appt (can't do one online as it doesn't recognize my cell phone). Took my factory recall by phone and personal contact and was told I didn't need an appt (can't do one online as it doesn't recognize my cell phone). Took my vehicle in w/o one and had 2 people butt up in front of me. They need a better system, such as taking a number when you pull your car up and walk in for assistance. However, once I did get waited on, only took a few hours to do the oil change and recall. Can't wait until I can take it back to Ron's Auto Repair instead of the dealer. Yes, I would recommend them as we have no other Ford dealer in PC. More