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AutoNation Ford Panama City
Panama City, FL
1,185 Reviews
As one of the largest Ford dealerships in northwest Florida, AutoNation Ford Panama City can cater to all of your vehicular needs. Our showroom is located in Panama City, just off of 15th St and Wood Ave. Featuring one of the largest inventories of new and used Ford cars, trucks, and SUVs around, AutoNation Ford Panama City is the go-to place for all things Ford. Whether you're experiencing a Ford for the first time, or are a long-time Ford owner, our team at AutoNation Ford Panama City looks forward to your visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,185 reviews
August 06, 2022
Knowing that I have been doing business for the last 8 years or so, at Auto Nation Ford Panama City, it is nice that the service and sales staff are doing the best they can at this time of uncertainty. W years or so, at Auto Nation Ford Panama City, it is nice that the service and sales staff are doing the best they can at this time of uncertainty. With employee shortages, they strive to make all who come in happy. More
by sbollich
Employees Worked With
Service Advisor 1130 - James Maddox
August 06, 2022
Steve, Ty, and Marshall were awesome! Everybody did everything they could to get us in to what we were looking for and the customer service is above and beyond. Because of these guys in t Everybody did everything they could to get us in to what we were looking for and the customer service is above and beyond. Because of these guys in this dealership we will continue to come back to AutoNation More
by paulandbritt
Employees Worked With
Steve McWhorter, Ty Sweet, Marshall
August 06, 2022
We bought a car from Autonation Panama City. We then had issues with our disabled daughter and extra medical expenses so we decided we couldn’t afford the car and tried to return it. We were a f We then had issues with our disabled daughter and extra medical expenses so we decided we couldn’t afford the car and tried to return it. We were a few hours outside the return window and they would not budge. The main manager pulled us into his office and laid into us saying we’d threatened them and was very hostile towards us. We explained our situation and that we’d been up all night in the hospital and he said it was stupid to think lack of sleep meant we couldn’t do basic maths as the return window was five days and not six. Luckily our son videoed all this and we have consulted a disability lawyer who says they’ve definitely broken several laws. More
by slwinter2004
Employees Worked With
Ty, Steve
August 04, 2022
Excellent service rep Jim Maddox. And again. Jim Maddox. I'm not at all sure how you organize intake for service but it's a zoo. No logic. Go to one person, sends you down the l And again. Jim Maddox. I'm not at all sure how you organize intake for service but it's a zoo. No logic. Go to one person, sends you down the line to wait again. Organize it and put up some signs. Picking up? Appt? Walk in? Meanwhile 8 people in sales doing nothing. More
by jeandfletcher
Employees Worked With
Jesse, jim
August 04, 2022
I was pleased with the latest routine service visit. The service representative was knowledgeable and efficient. The work (oil/filter change, tire rotation, and multi-point inspection) got completed i The service representative was knowledgeable and efficient. The work (oil/filter change, tire rotation, and multi-point inspection) got completed in a timely fashion while I waited in the customer lounge. More
by mjbpsb87
Employees Worked With
Jesse Norton
August 03, 2022
Cowling went bad on 2017 Explorer. Service Manager James Maddox took great care of getting my 2017 Explorer in to get it checked out and get the part on order. 10 out of 10. Service Manager James Maddox took great care of getting my 2017 Explorer in to get it checked out and get the part on order. 10 out of 10. More
by FLCoyote46
Employees Worked With
James Maddox
