AutoNation Ford Panama City

Took my vehical in for oil chg was told about an hour and they were done before. great service. they were done before. great service. More

Absolutely the WORST service department that I have ever dealt with. Took my vehicle into for a brake recall and they didn't flush the fluid as required in the recall. All they wanted to do was sell me brak dealt with. Took my vehicle into for a brake recall and they didn't flush the fluid as required in the recall. All they wanted to do was sell me brakes, which it did need, but did NOT do the recall. The brakes failed again on the way home and I took it immediately back. When they put it on the rack to show me that they flushed the brakes, th bleeders on the calipers had NEVER been opened. THEY NEVER DID THE RECALL!!! The service director, Kirk, is a liar and a jerk. Told me to get out of his shop and said he didn't care if I get in an accident on the way home. I ended up calling Ford and the NTSHA to report them and when I changed the brakes at home, I flushed the fluid myself. I no longer have any problems at this time. BTW, it cost me $40.00 to do the brakes at home when they quoted me almost $1000.00!!!! Never take your vehicle to this service department. I have never dealt with a department that outright lies and has less knowledge than Auto Nation Fird of Panama City More

The service Center here is great. ..I woke up to a flat tire this AM on my 2019 Mustang...no spare in the trunk, just that tire puncture repair kit the cars come with nowadays. It did ..I woke up to a flat tire this AM on my 2019 Mustang...no spare in the trunk, just that tire puncture repair kit the cars come with nowadays. It did work as advertised...sealed the leak and inflated the tire. But that fix is only temporary...you have to get a permanent tire fix as soon as possible (within 120 miles of driving per the repair kit) so I drove to the Service Center. I didn't have a service appointment of coarse, but they took my car right in and promised a permanent tire fix by the afternoon --- then they gave me a courtesy ride home...and a pick-up back to the center when my car was ready so I didn't have to wait in their customer service area for the couple of hours it would take to get to my car. Just fantastic service. More

Nice and clean showcase, service was some in 2 days, nice employe, es and clean bathroom. I was a bit disappointed that there were no doughnuts anywhere and the machine would not accept my debit card. employe, es and clean bathroom. I was a bit disappointed that there were no doughnuts anywhere and the machine would not accept my debit card. More

Good and quick service. I was there about an hour and the staff was friendly. Thank yall I was there about an hour and the staff was friendly. Thank yall More

Went in to get my oil changed and have a full inspection of my vehicle. I was taken care of with great respect by James the Tech guy. Pleased with the service as always. of my vehicle. I was taken care of with great respect by James the Tech guy. Pleased with the service as always. More

Everyone was polite and helpful. I have been pleased each time I’ve gone for service. I have been pleased each time I’ve gone for service. More

Great job on getting my truck repaired and way before the job was promised to be done. Not only that, they found another issue with my vehicle that was covered under warranty. Great job guys! I only wish job was promised to be done. Not only that, they found another issue with my vehicle that was covered under warranty. Great job guys! I only wish I could give them more than 5 stars. James kept me up to date all the way through the process. Nice job James. Here are 5 more stars for James ***** More

Easy of check-in; clean waiting area; and provided a helpful professional staff. James kept me informed of vehicle status. helpful professional staff. James kept me informed of vehicle status. More

Maintenance performed seems to be good. Labor Price was very high for locality and compared to normal hourly rates. Labor Price was very high for locality and compared to normal hourly rates. More