AutoNation Ford Panama City

I was on vacation “window shopping” and didn’t see what I was looking for. My salesman, Jeff Semmes, was amazing and very knowledgeable. 6 hours later he called me with the exact truck I was looking for and was looking for. My salesman, Jeff Semmes, was amazing and very knowledgeable. 6 hours later he called me with the exact truck I was looking for and we had a deal done! What great customer service! Jeff was amazing and I highly recommend Jeff and AutoNation. . More

Our engine light had come on. We made an appointment, but it was a couple of weeks out.As our vehicle wasn’t getting any better,we decided to just drive it in to the Ford Service We made an appointment, but it was a couple of weeks out.As our vehicle wasn’t getting any better,we decided to just drive it in to the Ford Service Center.There we met with our representative James Maddox.He told us it would be 4 to 5 days before they could get to the vehicle, but he was able to tell us what to expect after telling him our symptoms.He checked our warranty and told that the vehicle was still covered. We were also eligible for a rental vehicle. After the diagnosis was completed James Maddox followed up with us and told us the engine needs replaced and it would all be covered under our warranty. He told us it would be up to 2 weeks to before this was completed. From the time we dropped our vehicle off to when we picked it up, it was about 2 weeks. We had the rental vehicle this whole time and were able to carry on our normal schedule. James Maddox kept us at ease and informed through the whole process.Our thanks goes out to him. More

Service was great, got my vehicle in and out with no issues. Lori Adair, Service Advisor was very professional, courteous, and knowledgeable. Thank you Lori for your awesome service. issues. Lori Adair, Service Advisor was very professional, courteous, and knowledgeable. Thank you Lori for your awesome service. More

Service very good, James Maddox was very professionial and courteous. Will us again. Thank you and courteous. Will us again. Thank you More

Awesome as always! Just traded in the Bronco Sport for the Big Bronco. As always, still a 5 Starr. Just traded in the Bronco Sport for the Big Bronco. As always, still a 5 Starr. More

Every time I get the highest level of service. Jesse Norton thank you and the whole team! Best service! Jesse Norton thank you and the whole team! Best service! More

The quick service was great. They took care of a recall on the passenger airbag in the same day. I would recommend This dealership for fast and professional service. Ask for Lori They took care of a recall on the passenger airbag in the same day. I would recommend This dealership for fast and professional service. Ask for Lori Adair Service Advisor. More

Very helpful in getting a refund for a recall that I paid for prior to recall. for prior to recall. More

I had an appointment to get 4 tires replaced and an oil change. Lori helped me out by getting my price down with rising costs in oil, etc. In addition, I was quoted a lower price on mount and balance when change. Lori helped me out by getting my price down with rising costs in oil, etc. In addition, I was quoted a lower price on mount and balance when my tires were initially ordered. When I arrived for my appointment, Lori quoted me a higher price. When I mentioned the difference in price, Lori worked to get it down, which I appreciate. A few things that I noticed when I picked up my truck: 1) the right front tire pressure was about 8 psi lower than the other 3. I put air in it myself today. I’m hoping this was an oversight and there’s nothing wrong with the tire. 2) They didn’t do an Oil reset (no biggie), but they also didn’t put a new sticker on my window to indicate when my next oil change is due. Maybe I shouldn’t rely on those, but they are extremely helpful in keeping me on track with maintenance. Overall good job thus far. More

Great experience easy to work with - no hassle like most car salesmen this is my second truck from this dealer car salesmen this is my second truck from this dealer More