AutoNation Ford Panama City

Dropped my truck off at the appointment time of 8:00 am and was to pick it up that afternoon. Work didn’t begin until mid afternoon so truck wasn’t near ready so I was told it would be next morning. Serv and was to pick it up that afternoon. Work didn’t begin until mid afternoon so truck wasn’t near ready so I was told it would be next morning. Service advisor would phone me. After waiting till mid afternoon, I phoned to find it had just been finished. Picked truck up late afternoon after work and only made it two blocks before returning it. Truck would barely run and was bucking bad. Asked if the tech bothered to test drive after performing work and was told they reported they had. Service advisor barely made it back to the service department with it. Waited another 1 1/2 hours before it was returned to me. Asked if the tech test drove it and was told he had driven it seven miles. Told the service advisor that was strange being I had been waiting in my wife’s vehicle parked by the dealership entrance and my truck never left. More

I made an appointment a month ago to get a recall performed on my diesel F350. My appointment was for 7:00 today. They even sent me reminders to be there at 7. Upon checking in I was told it would performed on my diesel F350. My appointment was for 7:00 today. They even sent me reminders to be there at 7. Upon checking in I was told it would take two or three days to get my truck back. I utilize this truck for work and was told when I made the appointment I could have it back by 3:30. It just needs to have a new DEF heater part installed. This is unacceptable. I was told it was because they only have two diesel mechanics. I don't really care. Make me an appointment when one is available. The truck runs fine. More

They are always very kind And try not to make you wait a long time very very professional. I had to have a tire replaced everything was fine except they neglected to put a valve stem cover on. long time very very professional. I had to have a tire replaced everything was fine except they neglected to put a valve stem cover on. More

Great experience, upfront pricing. Comfortable waiting room. Did not take as long and I anticipated Comfortable waiting room. Did not take as long and I anticipated More

Service person went above and beyond my expectations very professional and friendly John Melina deserves a that a boy Five stars professional and friendly John Melina deserves a that a boy Five stars More

Good customer service the staff kept me updated what was going on with my car going on with my car More

I have a mustang mach e and they are clueless how electric car supposed to work and forget about how to repair or upgrade the software. electric car supposed to work and forget about how to repair or upgrade the software. More

Promptly greeted upon arrival. Smooth & quick check-in & check-out. Provided the type of customer service I have come to expect & receive. Smooth & quick check-in & check-out. Provided the type of customer service I have come to expect & receive. More

My initial visit to the dealership was excellent. I was greeted by a very friendly salesperson, Brittany Gussler. She was very well versed on the vehicle I was interested in and answered all of my qu I was greeted by a very friendly salesperson, Brittany Gussler. She was very well versed on the vehicle I was interested in and answered all of my questions. I never felt pressured to make a purchase. She was very professional before, during and after the purchase. Everyone I dealt with during the process was friendly and helpful. I would highly recommend this dealership and Brittany Gussler in particular. Extremely happy with the experience and purchase. More

Will from now on buy at AutoNation, and always from Dalton. One thing that was different I never spoke to a manager. I have always had a manager to thank me for buying. Dalton. One thing that was different I never spoke to a manager. I have always had a manager to thank me for buying. More