Back

AutoNation Ford Panama City

Panama City, FL

4.5
1,204 Reviews
As one of the largest Ford dealerships in northwest Florida, AutoNation Ford Panama City can cater to all of your vehicular needs. Our showroom is located in Panama City, just off of 15th St and Wood Ave. Featuring one of the largest inventories of new and used Ford cars, trucks, and SUVs around, AutoNation Ford Panama City is the go-to place for all things Ford. Whether you're experiencing a Ford for the first time, or are a long-time Ford owner, our team at AutoNation Ford Panama City looks forward to your visit!
Contact Dealership

730 W 15th St.

Panama City, FL

32401

Directions

By Type

Showing 1,204 reviews

April 12, 2022

The team over at the used car lot especially Sam went beyond our expectations...We couldn’t be happier with our purchase or the persistence of our salesman to make us comfortable with our choice and purc More

by gene
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty
Apr 14, 2022 -

AutoNation Ford Panama City responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Ford Panama City. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 12, 2022

Great Dealership, courteous and knowledgeable staff. Serviced my truck in a timely matter. Great job!!!!!!!! More

by tjdad1994
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Reynosa
Apr 15, 2022 -

AutoNation Ford Panama City responded

Hello, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 12, 2022

Our family is really grateful to Brittney Gussler and Autonation Ford Panama City for helping us in to our new family vehicle. Brittney went above and beyond in helping make our purchase go as smooth as More

by amberpierson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittney, Jesse
Apr 15, 2022 -

AutoNation Ford Panama City responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 10, 2022

I previously had terrible experiences AutoNation of Crestview so I switched back to where I bought other vehicles AutoNation in Panama City went for a general maintenance on my 2021 F150 and it was the More

by jddavis2142012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not 100% sure old man in service department been there for many years
Apr 13, 2022 -

AutoNation Ford Panama City responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 08, 2022

Had scheduled appointment. Had another issue I thought was resolved from another dealership but was not. They were able to address the new and old issue and did a great job More

by jtj04e
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken
Apr 11, 2022 -

AutoNation Ford Panama City responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 08, 2022

Very good experience. Dropped my car off a day early for work to be completed on the following day. Was surprised to get a call 2 1/2 hrs later that the work was complet More

by jones.sheryll
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse
Apr 11, 2022 -

AutoNation Ford Panama City responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 08, 2022

This is the worst dealership I have ever dealt with when coming to the service department. I have taken my truck in three different times and I'm still waiting for any feedback or calls on where my parts ar More

by johnestradatx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Ward, Jay McPhail
Apr 11, 2022 -

AutoNation Ford Panama City responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

April 06, 2022

Dropped my truck off at the appointment time of 8:00 am and was to pick it up that afternoon. Work didn’t begin until mid afternoon so truck wasn’t near ready so I was told it would be next morning. Serv More

by captken
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kenneth
Apr 09, 2022 -

AutoNation Ford Panama City responded

Hi Captken, we appreciate you taking the time to respond. The staff at AutoNation Ford Panama City take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (850) 253-7000. We hope to hear from you.

April 06, 2022

Well since my Maverick wasn't going to be coming in at the time that I wanted it I had my salesman Jackson tell me is there going to be one on the lawn to somebody didn't want and he did that and I got it More

by ltuckerdad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackson
Apr 09, 2022 -

AutoNation Ford Panama City responded

Hello, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Apr 09, 2022 -

ltuckerdad responded

It was the best experience I've had at all dealership and I needed to think Jackson for all that he did he's the best

April 05, 2022

I made an appointment a month ago to get a recall performed on my diesel F350. My appointment was for 7:00 today. They even sent me reminders to be there at 7. Upon checking in I was told it would More

by woodie14
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Kirk
Apr 08, 2022 -

AutoNation Ford Panama City responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (850) 253-7000 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

Apr 09, 2022 -

woodie14 responded

I did call and try to speak with the general manager, but the person that answered at the above number said I had to go through the service manager first. Yea, well, I already left three messages and he refused to call me back. I even asked one of the service writers to get Kirk for me, but instead of Kirk getting on the phone Jesse picked up instead. He was the problem in the first place, rude! I don’t believe they are interested in fixing their problems!

...
77
...