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AutoNation Ford St. Petersburg
St. Petersburg, FL
1,025 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,025 reviews
November 24, 2022
They did a great job on my F150. Great service as usual. My service advisor Micky went above and beyond. I would 100% recommend AutoNation Ford of St. Petersburg. Great service as usual. My service advisor Micky went above and beyond. I would 100% recommend AutoNation Ford of St. Petersburg. More
by fastfive_ogt
Employees Worked With
Micky
Helpful November 23, 2022
In MY experience, Autonation in St. Pete does good work, but their communication skills are sorely lacking. There have been at least 3 occasions where I have continually had to push fo Pete does good work, but their communication skills are sorely lacking. There have been at least 3 occasions where I have continually had to push for updates. I have been "ghosted" by service reps, and eventuality found out they no longer work there, a number of times. A simple phone call or text message explaining the situation would generally suffice, but I had to instigate the communication. If it was a one time occurrence, it would be more understandable, but this happened way too many times to be forgivable. As I wrote, this is MY experience. Also, Autonation St. Pete encouraged an honest review. More
by Bob
Employees Worked With
N/A
November 22, 2022
I was very pleased with the service I received at Auto Nation with regards to the recall work that was done on my Ford Edge yesterday. R G Burke Nation with regards to the recall work that was done on my Ford Edge yesterday. R G Burke More
by Rgburke64
Employees Worked With
Mike and Sara
November 21, 2022
I am very thankful to have bought my car in for recall repairs. Sarah has gone above and beyond for me and made a stressful situation better. I can’t thank her enough you rock Sarah!!! Thanks again Ker repairs. Sarah has gone above and beyond for me and made a stressful situation better. I can’t thank her enough you rock Sarah!!! Thanks again Kerry Van Cuylenburg More
by vancuylenburgkerry
Employees Worked With
Sarah
November 21, 2022
Auto nation St Petersburg has been taking care of my Escape for three years and I have been very satisfied whit the work done ;and every Person that I have seen or the person on the Phone that I made my Escape for three years and I have been very satisfied whit the work done ;and every Person that I have seen or the person on the Phone that I made my appointment with or the person that I saw when I arrived to have my Escape worked on were very friendly and made my stay very pleasant while I waited for my Escape to be worked on. THANK YOU VERY MUCH. SEE YOU AGAIN. More
by Real Ruel
Employees Worked With
Sorry I don:t recall
November 20, 2022
Excellent experience from the introduction to the end of sale. Very pleased with the level of effort applied in ensuring customer satisfaction sale. Very pleased with the level of effort applied in ensuring customer satisfaction More
by Islandnights
Employees Worked With
Devon Alvarez
November 19, 2022
I am a repeat customer (3 times now) and I come back each time due to my salesman, Barry Friedman. He listens to what I want, and then goes out of his way to put me in the vehicle that I have asked for. He time due to my salesman, Barry Friedman. He listens to what I want, and then goes out of his way to put me in the vehicle that I have asked for. He is not pushy and I really appreciate that. He is an asset to your dealership! More
by Jim
Employees Worked With
Barry Friedman, Sales Associate
November 18, 2022
So far the experience hasn't been good besides Jason the sales guy. I purchased a used Ram 3500 a few weeks ago. After only a day of driving it, a check engine light came on. I called Jason and they came an sales guy. I purchased a used Ram 3500 a few weeks ago. After only a day of driving it, a check engine light came on. I called Jason and they came and picked it up, 3 days after they were supposed to. Mind you at this point I made it clear that I need it back ASAP because we are planning a trip and that's the reason I bought the vehicle. I called the Service manager, he sounded annoyed talking to me. He promised a call back the next day with updates, nothing, that was three days ago. The only person who has been in simi communication is Jason the sales guy. Here's my issue, COMMUNICATION. Knowing my situation, not one person in management has reached out to apologize or really tell me anything. Its just not good business. Make this right and ill take this down. More
by jesch88
Employees Worked With
Jason
November 17, 2022
Outstanding customer service, Rodger Pine is outstanding going over and above expectations you would expect from a sales and acquisitions employee. going over and above expectations you would expect from a sales and acquisitions employee. More
by Spectre126
Employees Worked With
Roger Pine
