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AutoNation Ford St. Petersburg

St. Petersburg, FL

4.5
1,025 Reviews

2525 34th Street North

St. Petersburg, FL

33713

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Showing 1,025 reviews

November 15, 2022

Katy was awesome to work with and the finance department was done quickly.I would highly recommend this dealership More

by Thomas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katy
Nov 18, 2022 -

AutoNation Ford St. Petersburg responded

Hi Thomas, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Ford St. Petersburg and we hope to be of service again in the future.

November 14, 2022

Necco made the transaction happen and went over the top for us. Thank you for helping us find our Unicorn, a Hybrid Maverick which we love. More

by fahrens
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Necco
Nov 17, 2022 -

AutoNation Ford St. Petersburg responded

Hi there! We're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 13, 2022

Everyone was very nice and professional. All was very timely and SUV was ready in less than 24 hours. More

by bsgg73
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mickie
Nov 18, 2022 -

AutoNation Ford St. Petersburg responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

November 10, 2022

Micky always provides EXCELLENT customer service and follow up. Your company is very fortunate to have Micky in your service department. More

by Strobel2716
Recommend Dealer
Yes
Employees Worked With
Micky
Nov 17, 2022 -

AutoNation Ford St. Petersburg responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 09, 2022

I purchased numerous service and warranty products but you don’t seem to recall when it gets time to bill for service. Further, after 3 visits you have never honored the exterior wash service. I waited More

by Paloma
Recommend Dealer
No
Employees Worked With
Unsure
Nov 17, 2022 -

AutoNation Ford St. Petersburg responded

Hi Paloma, we are deeply disappointed by your experience at AutoNation Ford St. Petersburg. If you'd like, please contact our General Manager at (727) 231-1323. We'd appreciate the chance to make your experience a positive one.

November 09, 2022

Unorganized, rude customer service when picking up my vehicle. No follow up with when my car would be ready. More

by Tferent
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Service department
Nov 17, 2022 -

AutoNation Ford St. Petersburg responded

Hi, thank you for bringing this matter to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (727) 231-1323 to discuss what we can do to help.

November 08, 2022

Needing minor body work, I scheduled 2 weeks ahead because of backlog. I stopped in one day early to confirm. They had not a clue. Brought vehicle in next day, scheduled, prepared to leave for one we More

by olterr76
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
don't remember
Nov 17, 2022 -

olterr76 responded

see above

November 07, 2022

Service Advisor Beth Petty ensured that the service for my F 150 was completed in a timely manner. She kept me advised on my vehicle's status and any additional recommend services. Her professionalism and More

by Flyman727
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Petty
Nov 14, 2022 -

AutoNation Ford St. Petersburg responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Ford St. Petersburg and we hope to be of service again in the future.

November 07, 2022

Art was extremely kind and helpful. He was always willing to take my calls and answer all my questions throughout this past year. More

by bkpuchalski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art
Nov 14, 2022 -

AutoNation Ford St. Petersburg responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

November 07, 2022

Overall service was good and vehicle service as completed when promised. I am concerned that all of the service checks were not done. After having the tires rotated, the tire pressure was under the requir More

by Rich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth
Nov 15, 2022 -

AutoNation Ford St. Petersburg responded

Hi Rich, thank you very much for sharing these comments. If you would be willing to give us another chance in the future, please reach out to our General Manager at (727) 231-1323. We would appreciate the chance to turn your experience around.

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