AutoNation Ford St. Petersburg
St. Petersburg, FL
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I purchased numerous service and warranty products but you don’t seem to recall when it gets time to bill for service. Further, after 3 visits you have never honored the exterior wash service. I waited you don’t seem to recall when it gets time to bill for service. Further, after 3 visits you have never honored the exterior wash service. I waited 2 weeks for a (Tuesday or Friday) appointment because the app said I need a Nav upgrade but that apparently was untrue so the delay was unnecessary. Regular service was $71 but oops it really was zero. I had requested a body shop estimate for a very minor issue but it was never placed on a lift and that was an additional $50. Not sure I trust the $1000 estimate was accurate. Don’t sell me on products and then renege. More
Needing minor body work, I scheduled 2 weeks ahead because of backlog. I stopped in one day early to confirm. They had not a clue. Brought vehicle in next day, scheduled, prepared to leave for one we because of backlog. I stopped in one day early to confirm. They had not a clue. Brought vehicle in next day, scheduled, prepared to leave for one week for body work and electrical check. When I returned, nothing. Neither collision nor service department had a clue. Obviously, I will have to find another time and place for repair. More
Service Advisor Beth Petty ensured that the service for my F 150 was completed in a timely manner. She kept me advised on my vehicle's status and any additional recommend services. Her professionalism and my F 150 was completed in a timely manner. She kept me advised on my vehicle's status and any additional recommend services. Her professionalism and knowledge are a credit to AutoNation Ford St. Petersburg. More
Overall service was good and vehicle service as completed when promised. I am concerned that all of the service checks were not done. After having the tires rotated, the tire pressure was under the requir when promised. I am concerned that all of the service checks were not done. After having the tires rotated, the tire pressure was under the required amount. One tire was at 31 PSI. Also, I noticed that the coolant level is below minimum. More