AutoNation Ford Torrance

This car fits my lifestyle perfectly. Happy customer over here! I was in and out fast Happy customer over here! I was in and out fast More

F150 oil consumption test from 1-8-26 to 5-13- 26 with no answers and no return phone calls from service department.Call ford direct and making a in person visit evry 2 weeks and still no know answers answers and no return phone calls from service department.Call ford direct and making a in person visit evry 2 weeks and still no know answers More

When arrived to my service appointment no one came out to greet me. Had to wait 20 minutes till someone approached me and ask if I needed assistance. Service adviser gave me an estimated time of complet greet me. Had to wait 20 minutes till someone approached me and ask if I needed assistance. Service adviser gave me an estimated time of completion of two hours for an oli change and tire rotation. Job took longer than that (Three hours). Technician brought my vehicle to wash bay and was sitting there for 20 minutes with no one doing anything to it. Car wash Technician wasn't around anywhere. So vehicle never got washed. (Which I don't mind) would have preferred to have my car returned to me sooner and go about my day, than seeing it just parked with no one doing anything to it. Service adviser never reached out to me to give me any type of update on my vehicle. I had to go over to his office and request and update. Really bad experience since arrival. Mind you I live in south gate and had to drive 45 min to Autonation Ford Torance to have an oil change done and have this type of experience. More

Sean and Nico did a fabulous job… As well David Garcia… I got it for what I wanted and no hassles… My next Ford will be from you guys got it for what I wanted and no hassles… My next Ford will be from you guys More

Pleasant to work with no one was pushy Erick was excellent to deal with and followed up afterwards to see if we needed anything excellent to deal with and followed up afterwards to see if we needed anything More

My service appointment on Saturday, February 14, was scheduled for 8:30 a.m. I arrived just before that time, but it still took approximately 40 minutes to get checked in, despite there being only three scheduled for 8:30 a.m. I arrived just before that time, but it still took approximately 40 minutes to get checked in, despite there being only three or four customers ahead of me. I requested the 10,000‑mile service for my 2025 Bronco Outer Banks and asked that the tires be rotated, including rotating in the spare. Because my spare has a tire cover, I offered to reinstall the cover myself so the technician wouldn’t need to. The service advisor assured me the technicians would handle everything and documented on the service record that the spare would be rotated in. At 2:14 p.m., I received a call informing me the service was complete and that my vehicle was ready for pickup. The checkout process was much quicker, and the advisor had the paperwork prepared, indicating that all requested services were completed and no issues were found. However, once I arrived home, I inspected the tires and discovered that the original spare had not been rotated in—it was still mounted on the tailgate. While I understand this is a relatively small issue, I specifically requested that the spare be included in the rotation, was told it would be done, and the service documentation reflects that it was completed. Yet in reality, it was not. This is not the first issue I’ve experienced with the AutoNation Ford Torrance service department since purchasing my Bronco last summer. At this point, I no longer feel confident that I can trust them to service my vehicle properly. More

Service is good and charged higher Car repair time is short and not waiting longer Appreciated short and not waiting longer Appreciated More

Dealership goes above and beyond to make things right and to make sure customers are happy.shout out to Jesse for getting it done. to make sure customers are happy.shout out to Jesse for getting it done. More

Had a recall and dropped my car off for one day . Had to schedule it with work and rides. After pick up nothing was done and service department stated they did not do recall. Left 5 messages for GM a Had to schedule it with work and rides. After pick up nothing was done and service department stated they did not do recall. Left 5 messages for GM and service manager , until this day no one has returned my call. HORRIBLE SERVICE AND customer communication. Stay away from this place!! They will waste your valuable time! Joke!! More

started to get the recall for my 8/29/25, did not get my car until 11/10/25. had Robert, Melvin,Fadi and Linda. went do parts, went kept car for two weeks before having it ready, phone calls, message not a car until 11/10/25. had Robert, Melvin,Fadi and Linda. went do parts, went kept car for two weeks before having it ready, phone calls, message not available,just bad P.R. More