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AutoNation Ford Torrance - Service Center

Torrance, CA

4.3
591 Reviews

591 Reviews of AutoNation Ford Torrance - Service Center

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August 16, 2025

Terrible service and customer service. My truck has been in the shop for 2 months. I took it in for a turbo issue which they fixed but then they damaged the engine once they took it on a t More

by AJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randy and Linda
Aug 19, 2025 -

AutoNation Ford Torrance responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (424) 253-4976 to discuss what we can do to help.

August 14, 2025

Ford Autonation Torrance CA did an excellent job and took care of my car’s needs. The service writer Jesse was outstanding and extremely helpful. He and the service staff were excellent. More

by Alvbravo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Cusnerous
Aug 17, 2025 -

AutoNation Ford Torrance responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 01, 2025

Both Robert and Armando provided excellent level of customer service. The required repair was performed in a timely manner More

by Matthew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert, Armando
Aug 04, 2025 -

AutoNation Ford Torrance responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 30, 2025

The employees are friendly. The service prices are exhorbitant... my three words for this dealership... purchase, don’t service More

by ducky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Ciscneros
Jul 31, 2025 -

AutoNation Ford Torrance responded

Hi Ducky, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (424) 253-4976 to discuss what we can do to help.

July 25, 2025

I purchased several vehicles here over the years and have service performed regularly. I purchase Ford cars & trucks in part because I know I can expect excellent support from this location. Jesse in servi More

by scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse, Mark, Joseph
Jul 27, 2025 -

AutoNation Ford Torrance responded

Hi Scott, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Torrance. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

July 21, 2025

Had a great experience at Autonation Ford in Torrance getting my 2018 Mustang serviced. Big thanks to the gentleman who helped me out—super knowledgeable, courteous, and made the whole process smooth fro More

by MarkMustang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando
Jul 23, 2025 -

AutoNation Ford Torrance responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

July 14, 2025

Absolutely disgusted with the level of service (or specifically the lack thereof) I've received from the service department at AutoNation Ford of Torrance. My 2020 Fusion Energi (plug-in hybrid) has h More

by ron
Service Communication
Recommend Dealer
No
Employees Worked With
Jesse, Katherine
Jul 16, 2025 -

AutoNation Ford Torrance responded

Hello, thank you for reaching out and sharing this feedback with us. So that we can assist you further with these concerns, please provide your phone number, full name, and a copy of this review to Customer.Relations@AutoNation.com

July 03, 2025

Great service knowledgeable employees good communication autonation torrance is a great location for your vehicle needs More

by km12
Recommend Dealer
Yes
Employees Worked With
Randy
Jul 07, 2025 -

AutoNation Ford Torrance responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 27, 2025

We made an appointment then took our 2016 Ford Edge into our AutoNation Ford Dealership in Torrance CA for a Service Engine Light. We met with our Service Advisor Jesse Cisneros who always takes care of our More

by mbc1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Cisneros
Jun 30, 2025 -

AutoNation Ford Torrance responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jul 01, 2025 -

AutoNation Ford Torrance responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 28, 2025

No carwash ( nobody available to wash my car ),credit card machine is not work at service and part department More

by mot.tehrani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Randy
May 30, 2025 -

AutoNation Ford Torrance responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (424) 253-4976 to discuss what we can do to help.

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