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AutoNation Ford Torrance

Torrance, CA

Overview
Reviews
Vehicles
4.3
934 Reviews
About AutoNation Ford Torrance: A Legacy of Excellence AutoNation Ford Torrance stands out as a premier Ford dealership that comprehends the unique needs of its customers. Situated in the heart of Torrance, CA, the dealership prides itself on a legacy of excellence, delivering top-tier Ford vehicles and exceptional customer service. With a steadfast commitment to quality and a dedication to prioritizing customer satisfaction, AutoNation Ford Torrance proudly serves as the go-to destination for all things Ford.
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3111 Pacific Coast Hwy

Torrance, CA

90505

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Showing 599 service reviews

November 19, 2025

started to get the recall for my 8/29/25, did not get my car until 11/10/25. had Robert, Melvin,Fadi and Linda. went do parts, went kept car for two weeks before having it ready, phone calls, message not a More

by Bobbielanham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Linda ,Robert, Melvin, andFadi
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November 17, 2025

Very friendly people. .. like the honesty they have with me.. I will really recommend this dealer to anyone.. More

by milanrafael1226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessy cisnero
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Nov 20, 2025 -

AutoNation Ford Torrance responded

Hi, we are pleased to hear you had such a positive experience with us. Thanks so much for the warm recommendation of the team here at AutoNation Ford Torrance.

October 31, 2025

The overall experience was pleasant and cordial. The service adviser Daniel was very helpful and knowledgeable i will continued to use the dealership for my service needs. Thanks More

by Akin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
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Nov 03, 2025 -

AutoNation Ford Torrance responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 06, 2025

Very good customer service. The staff was very helpful and polite. Good quality work done here at this Ford dealership. More

by Bc98713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
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Oct 07, 2025 -

AutoNation Ford Torrance responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Torrance. If you ever need help, just give us a call. Happy motoring!

September 18, 2025

Brought in my vehicle for an issue with the transmission and brakes. It was left at the dealership for 3 weeks with no clear diagnosis or estimates for the work required to address the issues. Communication More

by hughsouthbay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob, Linda
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Sep 21, 2025 -

AutoNation Ford Torrance responded

Hi, thank you for taking the time to leave us feedback. If you would be willing to give us another chance in the future, please reach out to our General Manager at (424) 253-4976. We would appreciate the chance to turn your experience around.

September 15, 2025

Very professional and great service very helpful and friendly understanding to your needs of what your vehicle needs More

by tnh.2343
Workmanship
Recommend Dealer
Yes
Employees Worked With
Randy Ramos
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Sep 16, 2025 -

AutoNation Ford Torrance responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 08, 2025

Great service and very detailed report. My Service Advisor Sang was very helpful in keeping me informed of the progress and finish date and time. More

by jprmurphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sang, Jesus
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Sep 10, 2025 -

AutoNation Ford Torrance responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

August 29, 2025

Mr Sang was quick and efficient checking me in. Pick up at the end of the day was a little slow. More

by sizant726
Recommend Dealer
Yes
Employees Worked With
Mr Sang for check in and payment.
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Sep 03, 2025 -

AutoNation Ford Torrance responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

August 16, 2025

Terrible service and customer service. My truck has been in the shop for 2 months. I took it in for a turbo issue which they fixed but then they damaged the engine once they took it on a t More

by AJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randy and Linda
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Aug 19, 2025 -

AutoNation Ford Torrance responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (424) 253-4976 to discuss what we can do to help.

August 14, 2025

Ford Autonation Torrance CA did an excellent job and took care of my car’s needs. The service writer Jesse was outstanding and extremely helpful. He and the service staff were excellent. More

by Alvbravo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Cusnerous
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Aug 17, 2025 -

AutoNation Ford Torrance responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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