AutoNation Ford Torrance - Service Center

Tech was informative and seemed to enjoy what he was doing. Appreciate everyone’s time doing. Appreciate everyone’s time More

The Ford autonation Torrance It's very close. and in proximity to where I live. Good customer service. And a great lady by the name of Chelsea that works in parts. and in proximity to where I live. Good customer service. And a great lady by the name of Chelsea that works in parts. More

Good Customer service. They were able to fit me in on the day that my car battery died. They could have done a little better job notifying me about the status of my car, They were able to fit me in on the day that my car battery died. They could have done a little better job notifying me about the status of my car, and they did keep it overnight. However, they did not charge me because I had past issues related to the service issue. I did appreciate getting a shuttle home and a car wash. More

The service was very good. We appreciated the time taken to gangle our problem. Excellent! We appreciated the time taken to gangle our problem. Excellent! More

I GOT THE VERY BEST SERVICE FROM THIS DEALERSHIP AND TOM NOONE WHO HELPED ME . IT IS RATED #1 IN MY BOOK , THANKS AGAIN. TED HAGGSTROM NOONE WHO HELPED ME . IT IS RATED #1 IN MY BOOK , THANKS AGAIN. TED HAGGSTROM More

I leased a car from them 3 years ago. I've had all my regular service done here and they've been the best. I've had a great transition at end of lease and excellent follow up on the sa I've had all my regular service done here and they've been the best. I've had a great transition at end of lease and excellent follow up on the sales process for my new car as well.. More

Great service. With my scheduled appointment. I was in and out in no time. Really appreciate the extra effort to get me back on the road ASAP. With my scheduled appointment. I was in and out in no time. Really appreciate the extra effort to get me back on the road ASAP. More

Great service, caring staff, cleaned and washed the car after service, we will see them soon after service, we will see them soon More

I had appointment for 9am and was checked in at 8:50am. After waiting in the dealership’s lounge until 1pm I inquired on when my vehicle would be done. I was told that it had been pulled in the stall and w After waiting in the dealership’s lounge until 1pm I inquired on when my vehicle would be done. I was told that it had been pulled in the stall and would be a 1hr to a 1 1/2 hour to be completed. I inquired about why it was taking so long and was told I had marked “dropping off” on the online appointment and not “waiting”. I was told that marking dropping off only insures my vehicle will be done sometime that day and not in any order. I tried looking on the autonations site for any explanation to dropping off or waiting at the dealership for service and could not find anything. There also isn’t a explanation in the waiting area so a customer would know there is a difference. So my experience at the dealership was, I walked around looking at various vehicles for a hour or so in the morning and waiting for almost 4 hours in the waiting room for a oil change and tire rotation on my vehicle. My vehicle was finally handed back to me at 2pm after they had finished the service and washed my vehicle. Since the explanation did not seem right I do wonder if the dealership just puts cash paying customers (I have prepaid for services when I leased my vehicle) ahead of those who have prepaid???? More

Pretty fast visit everyone was helpful. They were also nice enough to put on the Kentucky derby for us They were also nice enough to put on the Kentucky derby for us More