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AutoNation Ford Torrance - Service Center

Torrance, CA

4.4
584 Reviews

584 Reviews of AutoNation Ford Torrance - Service Center

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March 29, 2022

I've always been satisfied with the service and with Tom. Keep up the good work. More

by bulldoggfg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Noone
Apr 02, 2022 -

AutoNation Ford Torrance responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Ford Torrance. Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

March 28, 2022

This dealer and its service technicians continue to be honest and have integrity. I have been happy with all interactions thus far, and will continue to go to them for service in the future. More

by jgadaire
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrek
Apr 01, 2022 -

AutoNation Ford Torrance responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 25, 2022

When I arrived there, he asked me if I had been helped and the time of my apointment. She took pictures and gave me an estimate. She told me that I can go to the waiting room while the car was being ser More

by scruyumf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Marroquin
Mar 29, 2022 -

AutoNation Ford Torrance responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

Mar 30, 2022 -

scruyumf responded

THANK YOU FOR YOUR RESPONSE!!! YOUR SERVICE AND PARTS DEPARTMENT ARE EXCELLENT!!!

Mar 30, 2022 -

scruyumf responded

THANK YOU FOR YOUR RESPONSE !!! YOUR SERVICE AND PARTS DEPARTMENT ARE EXCELLENT!!!

March 24, 2022

I have worked or dealt with nearly everyone there at one point or another, and I always get great service and treatment from everyone. Great people who care, know what they're doing, get things done and go More

by Someguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrek, Caitlin, Jose
Mar 28, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

March 24, 2022

They’re courteous and definitely meets your needs with your car servicing. Also honest instead of trying to take your money More

by Hye.jin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Noone
Mar 28, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

March 23, 2022

Got my truck serviced and they even washed it ! All very friendly and kind . Work was done in a timely manner . More

by Dan H.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrek Duarte
Mar 26, 2022 -

AutoNation Ford Torrance responded

Hi Dan, we are pleased to hear you had such a positive experience with us, Feel free to stop by if you ever need any more help.

March 22, 2022

We have been bringing in our Ford Escape for the past 6 years and we ALWAYS have Tom Noone as our service agent. He is Professional, Honest and gets the job done in a Timely manner. Tom Noone is Excell More

by LSueWilliams51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Noone
Mar 26, 2022 -

AutoNation Ford Torrance responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

Mar 28, 2022 -

LSueWilliams51 responded

You are more than welcome! We recommend you give Tom Noone a raise!!! Have a great week!!

March 21, 2022

I have brought my car here since I bought my Mustang in 2010. I had the pleasure of working with Steward ever since until he left. But I continued to bring my car here believing the work you guys do. I al More

by ieremiaj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katherine
Mar 25, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

March 20, 2022

I went in for fast lane service an Jessie took care of me. He’s always friendly, knowing and takes care of business, even fitted in a recall item. More

by MM
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jessie
Mar 24, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

March 20, 2022

Worse dealer ever, they had my car for two weeks and did not get fixed More

by Smararb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tom
Mar 24, 2022 -

AutoNation Ford Torrance responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (424) 253-4976 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

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