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AutoNation Ford Torrance - Service Center

Torrance, CA

4.4
581 Reviews

581 Reviews of AutoNation Ford Torrance - Service Center

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January 30, 2022

Ford dealer is nice and professional. Their service is always fair and on time. They always answer all my questions More

by h2obarefoot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
derrick
Feb 03, 2022 -

AutoNation Ford Torrance responded

Hi, your wonderful feedback and rating mean a lot to us. If you need more help, our team is available to talk -- safe travels!

January 28, 2022

Great service at Ford Auto Nation of Torrance! The service department consultants are helpful and they don't have you waiting around just to check your car in. My overall service department experience More

by portiagentle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Duarte
Feb 01, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 27, 2022

Well got my car back and it sounded like they fix the brake problem but no it came back the next day! So not impressed with ford it will be my last ford! And your employees act like they are doing me a f More

by crstanford33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t know don’t care
Feb 01, 2022 -

AutoNation Ford Torrance responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Ford Torrance take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (424) 253-4976 to discuss what we can do to help.

Feb 01, 2022 -

crstanford33 responded

No thank you!

January 27, 2022

I can count on Auto Nation to take good care of my Ford Edge honestly and effectively. They have honored my warranty and taken care of all problems, large and small, professional and effectively. I love More

by fee.valerie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Marroquin
Jan 31, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

January 26, 2022

Timely service and good communications, having no issues on maintenance works. Employees are friendly and helpful. More

by Taka-Ok
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse
Jan 29, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 24, 2022

Love going to this Dealership/Service. Every time I need help on something or need to ask they always on the help and the service is awesomely good. Me and My Husband always looks for Mr. Tom Noone, he alw More

by J. ELFA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Noone
Jan 27, 2022 -

AutoNation Ford Torrance responded

Hi, we are pleased to hear you had such a positive experience with us! If you need more help, our team is available to talk -- safe travels!

January 23, 2022

Not very communicative. Very Slow Work. And Not Very Accommodating. People are courteous but not very helpful. Had my car for 9 days and getting updates was like pulling teeth. Showed little regard More

by brucelev1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jessie
Jan 26, 2022 -

AutoNation Ford Torrance responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (424) 253-4976 so we can work towards a resolution. We look forward to hearing from you. Take care!

January 22, 2022

I really like working with Jesse. He is a great guy & always helpful and professional More

by Robbi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse
Jan 26, 2022 -

AutoNation Ford Torrance responded

Hello Robbi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Have a great day!

January 21, 2022

A bit of a challenge to reach a service manager sometimes as you have to navigate the phone tree and leave a message, but once connected making appointment was easy and service advisor was professional and h More

by Delamoguido
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie Cisneros
Jan 25, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

January 18, 2022

Thank you for the job well done and for taking good care of my car and to Mr. Tom Noone. More

by Fritz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Noone
Jan 21, 2022 -

AutoNation Ford Torrance responded

Hi Fritz, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

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